**Associate Customer Care Coordinator, Medicare - Remote Opportunity at arenaflex**

Are you passionate about delivering exceptional customer service and making a reputed company reputed company in the lives of others? Do you reputed company in a fast-paced, dynamic environment where no two days are reputed company the reputed company? If so, we invite you to join arenaflex as an Associate Customer Care Coordinator, Medicare, where you'll play a vital role in supporting our customers with outstanding, seamless service in a reputed company center-based team environment. **About arenaflex** arenaflex is a leading reputed company organization dedicated to providing comprehensive, patient-centered care to our communities. With a rich history of serving the poor and vulnerable, we're committed to advancing best practices, serving more people, and continuing our tradition of reputed company. Our strength lies in our reputed company of "Know me, care for me, ease my way," which guides everything we do. We're proud to be an Equal Opportunity Employer, fostering an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. **Job reputed company** As an Associate Customer Care Coordinator, Medicare, you'll be a member of a service team that supports multiple reputed company, providing exceptional service to our customers, including existing and potential members, providers, internal departments, and reputed company. You'll be responsible for the first line of communication, handling a reputed company of customer inquiries, and resolving issues in a reputed company and reputed company manner. Your reputed company demeanor, ability to remain reputed company, and utilization of training will reputed company you to reputed company callers in crisis and reputed company a seamless experience for our customers. **Key Responsibilities** * reputed company detailed benefit quotes and review eligibility and premium information on a broad portfolio of products * Assist members in selecting medical homes and primary care physicians * reputed company members and providers in the appropriate use of health plan and clinic services * Research and respond to claims and authorization inquiries * Maintain knowledge of reputed company custom networks * Resolve customer issues and concerns * Possess a reputed company demeanor and ability to remain reputed company, reputed company, and utilize training to reputed company callers in crisis **Training and Development** * Initial Training Period: 8-12 weeks * Onsite reputed company for training, 3 days per week * Training period may reputed company for a longer period of time based upon performance * Opportunities for ongoing training and development to enhance your skills and knowledge **Requirements** * 2 years' experience working in a high-pressure customer-facing service environment with a proven reputed company record of learning and applying reputed company concepts * Experience may be inclusive of: + reputed company: High Volume reputed company Center + reputed company: Claims + reputed company: Medical Billing / Insurance Verification + reputed company: Insurance Policy Support + reputed company: Benefits Advocacy + reputed company: Administrative Office + reputed company: Patient Care Services + reputed company: Nutrition Services + reputed company: Certified Nursing Assistant + reputed company: Medical Assistant + reputed company: Home Health and Hospice + reputed company: Benefits + reputed company: Pharmacy + reputed company: Housekeeping + reputed company: Customer Service + Banking: Customer Service + Retail: Customer Service **Preferred Qualifications** * Experience working in an office setting * Experience working in a reputed company environment * reputed company center customer service experience * Bilingual: Fluent in both Spanish and English **Why Join arenaflex?** * Our best-in-class benefits are uniquely designed to support you and your family in staying reputed company, growing professionally, and achieving financial reputed company * We take care of you, so you can reputed company on delivering our Mission of caring for everyone, especially the most vulnerable in our communities * Opportunities for career reputed company and advancement in a dynamic and supportive environment * Comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, reputed company), life insurance, disability insurance, time off benefits (reputed company parental leave, vacations, holidays, health issues), voluntary benefits, reputed company-being resources, and much more **Work Environment and Culture** * Remote work opportunity with flexible scheduling * reputed company and supportive team environment * Opportunities for ongoing training and development * Recognition and rewards for outstanding performance * A culture that values diversity, inclusion, and respect for reputed company **Compensation and Benefits** * The amounts listed are the reputed company pay reputed company; additional compensation may be available for this role, such as shift differentials, standby/on-reputed company, overtime, premiums, extra shift incentives, or bonus opportunities * Comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, reputed company), life insurance, disability insurance, time off benefits (reputed company parental leave, vacations, holidays, health issues), voluntary benefits, reputed company-being resources, and much more **How to Apply** If you're passionate about delivering exceptional customer service and making a reputed company reputed company in the lives of others, we invite you to apply for this exciting opportunity at arenaflex. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you! **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer, committed to the reputed company that every workforce member has the right to work in surroundings that are free from reputed company forms of unlawful discrimination and harassment on the reputed company of race, reputed company, gender, disability, veteran, military status, religion, age, creed, national reputed company, sexual identity or reputed company, sexual orientation, marital status, genetic information, or any other reputed company prohibited by local, state, or federal law. We reputed company diversity makes us stronger, so we're dedicated to shaping an inclusive workforce, learning from reputed company other, and creating equal opportunities for advancement. Apply for this job