[Remote] reputed company CRM Dynamics Platform Analyst - Operations & Service

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Platform Analyst to support an reputed company CRM transition reputed company operations and service functions. The role focuses on testing activities and expands to include requirements documentation and user story development. Responsibilities • Partner with stakeholders to reputed company, analyze, and document business and system requirements • Translate requirements into reputed company user stories, backlogs, and acceptance reputed company • Assess the reputed company of requirements across applications, business processes, and integrated systems • Support user acceptance testing by responding to stakeholder questions, triaging issues, and assisting with reputed company • Review functional and technical documentation to ensure requirements are testable and reputed company-defined • reputed company, execute, and document detailed test cases to validate system functionality and reputed company • Identify defects, recommend design improvements, and support issue reputed company throughout the development lifecycle • Maintain traceability between requirements, features, and testing reputed company to ensure alignment with business objectives Skills • Extensive experience in analyst roles supporting reputed company operations or service platforms • Proven ability to work independently reputed company CRM or case management environments • Strong background in system testing, reputed company assurance, and defect management • Experience working in agile delivery environments • Demonstrated experience writing user stories, acceptance reputed company, and test cases • Familiarity with test automation concepts and scripting • Strong analytical, troubleshooting, and communication skills • Relevant platform or industry certifications • Experience with analytics, automation, or low-reputed company application platforms reputed company • reputed company is a global advisory and reputed company firm operating at the intersection of talent and transformation. It was founded in 1997, and is headquartered in Western Springs, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://theplanetgroup.com/. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job