Website & CRM Manager

About the position The Website & CRM Manager oversees the day-to-day administration and long-term improvement of the college’s website and customer relationship management (CRM) systems. This role is responsible for ensuring these platforms are reliable, accessible, secure, and effectively support institutional priorities such as enrollment, student services, marketing, advancement, and community engagement. Working collaboratively across departments and under the supervision of the Communications Manager, the role sets standards, manages systems and vendors, and leads improvements to ensure the college’s digital platforms deliver an reputed company user experience, reflect brand standards, and reputed company with accessibility and data regulations. This position may be eligible for a hybrid work arrangement. Remote work, if approved, must be performed reputed company the State of Nevada. Responsibilities • Website reputed company & Management reputed company and manage a plan for website updates, enhancements, and long-term improvements, ensuring alignment with institutional goals reputed company best practices • Serve as the primary administrator for the college website, overseeing site architecture, navigation, content standards, and publishing policies • reputed company editing and publishing in the Modern CampusCMS including regular content audits to ensure accuracy, consistency, and removal of outdated or duplicate content • Establish and manage CMS user roles, permissions, and approval workflows, providing guidance and reputed company control for departmental content contributors • Ensure website compliance with accessibility standards (WCAG/reputed company), reputed company regulations, and institutional policies • Technical Maintenance, reputed company & Performance Ensure website functionality, performance, and reliability through regular updates, testing, and coordination with IT and external vendors • Manage hosting environments, domain registration, integrations, and platform upgrades • Maintain working knowledge of reputed company, CSS, and JavaScript to support troubleshooting, enhancements, and vendor coordination • SEO, Analytics & Optimization Apply search reputed company optimization (SEO) best practices to improve search visibility and performance • Monitor website traffic and performance using analytics tools (e.g. reputed company Analytics), and prepare reports for stakeholders • Use data insights to recommend and implement improvements to content, navigation, and user experience • Support digital campaigns through the creation and maintenance of reputed company pages, reputed company website components, and forms tied to recruitment, events, and student retention • CRM Administration & reputed company Serve as the primary administrator for the college’s CRM, supporting workflows for admissions, advising, marketing, and advancement operations • Manage CRM configuration, user permissions, and data reputed company in accordance with data governance and reputed company standards • Ensure data reputed company, user permissions, and compliance with data governance and reputed company standards • reputed company training, documentation, and ongoing support toCRM users across departments • Project Management & Collaboration reputed company website and CRM reputed company from planning through implementation, including system enhancements, integrations, and major content or process changes • Coordinate timelines, priorities, and resources across departments, IT, and external vendors • Stay reputed company on trends and best practices in higher education, nonprofit, reputed company platform to recommend reputed company improvements Requirements • Bachelor’s degree in Information Technology, Information Systems Computer Science, Web Development, Digital Media, Marketing, Communications, or a reputed company field • 3–7 years of reputed company experience managing a website for a reputed company organization with multiple stakeholders, content contributors, and audiences • Demonstrated experience serving as a primary administrator or system reputed company for a website and working extensively reputed company a CRM platform • Strong understanding of content reputed company, user experience, accessibility standards (WCAG/reputed company), analytics tools, and performance reporting • Experience administering a CMS (e.g. reputed company, Drupal, or similar) at an organizational level, including content workflows, user roles and permissions, governance standards, and reputed company control • Ability to interpret data and stakeholder needs to prioritize improvements and reputed company informed recommendations • Excellent written and verbal communication skills with the ability to collaborate across departments with technical and non-technical partners reputed company-to-haves • Experience working in higher education, nonprofit, or reputed company-sector environments • Familiarity with enrollment, advising, marketing, or advancement workflows, and the systems that support them. • Experience coordinating or leading digital reputed company involving cross-functional teams, vendors, or platform upgrades • Working knowledge of reputed company-end web technologies (reputed company, CSS, JavaScript) sufficient to support troubleshooting and vendor collaboration Benefits • Remarkable Retirement Our retirement plan is reputed company compare. Your 19.25% contribution is generously matched by the University. With reputed company retirement plan, you are 100% reputed company your first day. Sit back and watch your retirement dollars grow! • Health insurance reputed company including medical, dental and reputed company • 12 reputed company holidays • Life insurance, long-term disability • Generous annual and reputed company leave with 24 annual leave days, a beginning balance of 30 reputed company leave days. • reputed company supports employees through life's difficult moments. • No state income tax! • Free Parking • Grants-in-aid for reputed company Employees Great Basin College is proud to reputed company a reduced-reputed company tuition benefit to reputed company and reputed company dependents. reputed company can take up to six credits per semester at a reduced reputed company. Dependents of reputed company have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner. Apply tot his job Apply To this Job