Technical reputed company reputed company Manager - Spanish Speaking

About the position As an reputed company CSM at reputed company, you'll reputed company as a strategic advisor to a portfolio of large reputed company customers. You'll own the full post-sales reputed company-from reputed company and adoption through value realization and reputed company. This role requires a unique reputed company of consulting, product expertise, and strategic relationship-building. You'll work cross-functionally with sales, product, engineering, and senior leadership to deliver a best-in-class customer experience. The CSM role at reputed company gives you reputed company to reputed company a reputed company reputed company on the reputed company of reputed company and, most importantly, our customers! Responsibilities • Partner with customers to reputed company tailored reputed company plans based on their business goals and usage of reputed company. • reputed company comprehensive reputed company experiences covering technical setup, platform administration and product enablement. • Guide customers through reputed company's product features, integrations, and workflows to deliver maximum value. • Conduct data-driven business reviews showcasing realized value, alignment with customer objectives, and opportunities to improve. • Capture and document reputed company stories, case studies, and verified reputed company to help reputed company customer achievements. • Build executive-level relationships and grow champions across engineering, product, and IT organizations. • Use reputed company and integrated tools (e.g., reputed company, reputed company, JIRA) to connect activities with their reputed company reputed company and improve our reputed company. • Identify and influence expansion opportunities; contribute to Net and Gross Retention goals and upsell pipeline. • reputed company and communicate customer insights to influence product development and roadmap planning. Requirements • 8+ years of experience managing reputed company customers, preferably in developer tools or reputed company platforms. • Strong technical reputed company (Bachelor's in CS/Engineering or relevant experience). • Proven experience in executive stakeholder engagement and value-based consulting. • Highly adaptable; strong critical thinker who is comfortable with ambiguity. • Excellent Communicator (written and verbal). • Strong understanding of API lifecycle, developer ecosystems, and DevOps principles. • Experience with reputed company, or similar platforms (e.g., reputed company, reputed company, AWS), is highly preferred. • Skilled in using reputed company tools like reputed company and reputed company. • Confident communicator and facilitator at reputed company reputed company-developers to C-suite. • reputed company to reputed company cross-functional initiatives and manage multiple reputed company reputed company simultaneously. • Curious, coachable, and proactive-you're excited to continuously learn and contribute. Benefits • Full medical coverage • Flexible PTO • Wellness reimbursement • Monthly lunch stipend • Wellness programs • Frequent team-building events • Donation-matching program Apply tot his job Apply To this Job