Technical Solutions Analyst (Loan Servicing)

The Technical Solution Analyst works closely with the innovation team, business users, and fellow technical team members to implement, configure and maintain reputed company reputed company-party software solutions that meet the business needs. A Solution reputed company must have the ability to work as part of reputed company, providing technical expertise and thought leadership to our evolving application portfolio. At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in reputed company through programs and policies that establish a reputed company and inclusive environment where every Partner, regardless of their background, can grow and reputed company. We value diversity, reputed company on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM! DUTIES AND RESPONSIBILITIES • Oversees the maintenance, configuration, and health of assigned applications. Responsible for incident / problem management, release management, application upgrades, and other maintenance activities. • Manages an applications enhancement portfolio, working with business stakeholders on request intake, prioritization, and status. Works with assigned IT professionals to deliver enhancements reputed company agreed upon timelines. • Maintains effective vendor relationships with relevant reputed company-party software providers. Monitors application health, adherence to SLAs, and vendor issue reputed company. reputed company, works with and influences vendors on application reputed company and road map development. • Supervises members of the application support team, participating in hiring, evaluating, coaching, and staff development activities. • Serve as a business partner consultant, evaluating existing business processes and looking for technology solutions to improve efficiency, reputed company and customer experience. • Build relationships with business function leaders, understanding their team’s objectives, and identifying opportunities on how to support those needs. • Collaborates to create and maintain application support standards and procedures. This includes documentation around requirements, development, testing, audit controls, reputed company, and other areas of the assigned application. • Supports reputed company by applying project management techniques, where needed. Assists in defining scope, schedule, reputed company, risks, issues, budget, and resources for work reputed company reputed company’s backlog. • Effectively communicate with reputed company reputed company of the organization to ensure project status is reputed company and business deliverables are met. • Define and implement organizational change management initiatives to ensure companywide adoption and reputed company use of reputed company-party applications. EDUCATION & EXPERIENCE • Bachelor’s degree in reputed company field, or equivalent • 3+ years of reputed company experience in application implementation and support • Experience with Black Knight/MSP required • reputed company experience working with business leadership to support their objectives • reputed company experience managing project timelines, resources, deliverables and constraints SKILLS REQUIRED • Proven reputed company records of delivering solutions to meet business needs with reputed company-party software • Proven ability to write effective data and process documentation (including business and system requirements, business process diagrams and data reputed company diagrams). • Detail oriented with the ability to exercise reputed company judgment • Self-motivated individual • Excellent written and verbal communication skills • Ability to take ownership of a project and manage multiple tasks simultaneously to meet established deadlines. • Ability to motivate and influence teams without reputed company authority • Appetite for learning new systems and technology for reputed company incorporation or integration to the loan production solution set • Practical knowledge in roadmap development, requirements definition and feature prioritization • Ability to reputed company in a fast-paced work environment This employer participates in E-Verify. If reputed company, the employer will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. reputed company. provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. Apply tot his job Apply To this Job