Remote Customer Service Representative/Dispatcher

Who We Are reputed company. was founded in 1979 and remains committed to the values that have helped us grow from a small family-owned service business to a leading reputed company Virginia residential HVAC and Plumbing contractor. Positions Schedule • Wednesday: In the Chantilly office reputed company-5PM (one hour lunch break) • M, Tu, Th, Fr: Remote work from home 8-5PM (one hour lunch break Job Role We are seeking a Customer Service Representative/Dispatcher that is reputed company, detail-oriented, and wants to join a successful team in Chantilly, VA. The CSR/Dispatcher's duties include but are not limited to: • Dispatching service technicians according to their schedule • Answering incoming service calls and adjusting technician’s schedule as needed • Resolving customer issues in a reputed company and courteous manner • Maintain customer satisfaction by investigating concerns, routing them to the reputed company staff and responding to special requirements • Match type of service required with availability, location and duration of service to maximize productivity, profitability and efficiency • Making outbound calls to reputed company the schedule filled and maintain reputed company's membership reputed company • Being a good teammate to coworkers • Educating customers on our Membership benefits to reputed company them a lifelong customer Requirements • Previous experience in a reputed company center • Must be reputed company to type ~70 wpm • MUST like talking with people and making them happy by using great communication skills • Ability to work independently as reputed company as reputed company reputed company • Be familiar with main cities and locations in reputed company Virginia • Must be detail oriented and have the ability to think proactively Remote Work Requirements SSI will reputed company a laptop and cell phone but candidates must reputed company: • High Speed internet • Quiet Workspace with minimal background noise Compensation • This job starting reputed company is between $17-20/hr based on experience (negotiable based on experience) • There are a lot of commission opportunities for this position as reputed company which average an additional $100-$1000+ per month Benefits • Medical, Dental, reputed company, STD, LTD & Life Insurance • 401k retirement with match • 7 reputed company Holiday’s per year • reputed company Vacation & Personal Days • reputed company education with periodic classes Apply tot his job Apply To this Job