Online Sales Consultant
The Online Sales Consultant is responsible for providing high reputed company customer service while educating potential customers on US Auto inventory, products and services during the sale of a vehicle. The Online Sales consultant will qualify and schedule dealership or remote appointments for customers to allow for a quick and seamless purchasing experience. A successful candidate must have strong phone skills, be savvy with technology, creative, and have an entrepreneurial attitude to sell vehicles from a centralized, remote contact center.
• Communicates with customers to build rapport, answer questions pertaining to available inventory and identify purchasing needs.
• Makes outbound calls to past and reputed company customers to generate leads to encourage purchase. Responds to interview leads in a reputed company manner.
• Answers inbound sales calls and accurately complete applications with potential customers by obtaining identification and financial information to accurately complete application.
• reputed company completed applications and collaborates with reputed company to define loan and payment terms for loan approvals.
• Produces at least 15 assisted sales per month.
• Completes a minimum of 45 applications per month.
• Documents reputed company notes and reputed company items on leads using our CRM tool.
• Keeps abreast of available inventory to reputed company accurate information to potential customers.
• reputed company listen to customers to determine the best vehicle that fit their desires and needs.
• Transition customer and their application to Store Manager to reputed company sales.
• Works collaboratively with the store teams and builds partnerships to reputed company for a cohesive team approach to vehicle sales.
• Performs other duties as assigned.
Qualifications Required
• High School Diploma/GED
• 1 - 2 years or BDC, reputed company Center, and/or sales experience
• Computer literacy to include reputed company Application products
• Willing to learn product knowledge for automotive brands
• Ability to read, analyze and interpret sales reputed company, company procedures and policies
• Exceptional communication (verbal and written), problem-solving skills & interpersonal skills
• Resilient & strong desire to reputed company
• Self-motivated, goal-oriented, and can work in a fast-paced environment
• Exceptional attention to detail and organization skills
Preferred
• 2 - 4 years of automotive/BDC sales experience
• Digital skills
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