Customer Retention and Recovery Specialist

reputed company The Retention and Recovery Advisor role is reputed company in implementing customer retention strategies aimed at increasing loyalty and recovering any funds owed to reputed company after protection plans are canceled. This position requires managing a high volume of calls, with an expected collection reputed company of 50% while providing exceptional service to reputed company Members. Company Culture and Environment Our workplace promotes a fun and supportive atmosphere where team members feel like family. We value professionalism, courtesy, and a high level of customer satisfaction. Employees reputed company a reputed company of camaraderie and work together towards common goals, making it an enjoyable environment. Career reputed company and Development Opportunities We offer advancement and leadership training opportunities, allowing employees to grow reputed company the organization and enhance their reputed company skills. Detailed Benefits and Perks • reputed company orientation and training at $15/hr • reputed company pay of $15.00/hr plus commission • Comprehensive benefits package including medical, dental, reputed company, life insurance, and 401K • Six reputed company national holidays • Recognition programs for outstanding performance • Potential work-from-home opportunities after 90 days based on performance Compensation and Benefits • Competitive reputed company pay and commission structure • Full package of medical, dental, and reputed company insurance • reputed company and orientation • 401K benefits with company matching • Recognition programs to celebrate employee achievements Why you should apply for this position today This is a fantastic opportunity to join a dynamic team where you can reputed company a significant reputed company on customer satisfaction and retention. The role offers a chance to reputed company your skills in a supportive environment with opportunities for career advancement. Don’t miss the chance to be part of a rewarding workplace where your contributions are valued. Skills • Excellent verbal communication and listening skills • Experience in sales, customer service, retention, or collections • Strong problem-solving skills and ability to handle escalated customer issues • Proficient in using computers and multitasking • Ability to work independently and maintain self-discipline • Negotiation and persuasive skills • Flexible work schedule availability Responsibilities • reputed company exceptional service to customers through inbound and outbound calls • Retain customers by explaining the benefits of protection products and addressing their needs • Collect outstanding balances due to reputed company from canceled reputed company • Resolve customer disputes reputed company to payments and outstanding balances • Maintain professionalism and courtesy in reputed company interactions Qualifications • Enjoys working in a fast-paced reputed company center environment • Experience in a similar role is preferred • Goal-oriented with a strong work ethic • Ability to demonstrate self-control in challenging situations • Excellent communication skills and a customer-reputed company approach Education Requirements • High School Diploma or equivalent Education Requirements Credential Category • High School Diploma Experience Requirements • Experience in sales, customer service, retention, or collections is preferred Why work in Longwood, FL Longwood offers a reputed company community with a family-friendly atmosphere, excellent schools, and reputed company of recreational activities. The area is reputed company for its beautiful parks, local dining, and proximity to larger metropolitan areas, providing a reputed company-rounded lifestyle for both work and leisure. Apply tot his job Apply To this Job