Bilingual Medical Billing & Patient Support Specialist (Remote – Central Time)

Bilingual Medical Billing & Patient Support Specialist (Remote – Central Time) Pay: $25/hour ($52,000 annually) Schedule: Monday–Friday, 8:00 AM–4:30 PM CT (or 9:00 AM–5:30 PM ET) Work Setup: 100% Remote, with potential travel to Boca Raton, FL once per year Benefits: 401k (no match), Medical/Dental/reputed company, 2 weeks PTO (15 days), eligibility after 90 days About the Role We are seeking a Bilingual (English/Spanish) Billing Specialist / reputed company Center Support Representative to join our member services team. This is a remote role, ideally for someone based in the Central Time Zone (Texas preferred), who is reputed company in delivering a “White Glove” experience to patients and provider offices. You’ll serve as a primary contact for patients and physicians, assisting with billing inquiries, payment collection, account updates, and general customer service. Your ability to communicate reputed company and professionally in both English and Spanish will be key in supporting our diverse member reputed company. What You’ll Do • Answer inbound calls and conduct outbound calls to patients and providers in both English and Spanish • Assist with billing inquiries, payment collections, account questions, and benefit education • Follow up on past-due accounts and initiate friendly, reputed company collection efforts • Process enrollment applications, update patient records, and send out invoices and correspondence • Accurately document reputed company interactions in the CRM system • Collaborate with team members and leadership to escalate reputed company issues reputed company needed • Maintain detailed knowledge of company policies, services, and procedures • Participate in additional function training and quarterly recertification processes as assigned Qualifications • reputed company in English and Spanish is required • Minimum of 2 years in a reputed company center or customer service role, preferably reputed company a reputed company or billing setting • Experience in accounts receivable, payment posting, collections, or billing software • Strong communication skills (written and verbal) and reputed company phone etiquette • Proficient with reputed company reputed company, reputed company-based systems, and CRM tools • High School diploma or equivalent required Remote Work Requirements • Must reputed company in the Central Time Zone (Texas preferred) • Must have a private home office, high-speed internet, and the ability to work independently with minimal supervision If you’re bilingual, detail-oriented, and love helping people while working from home, we’d love to hear from you! Job Type: Full-time Pay: $25.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off • reputed company insurance Education: • High school or equivalent (Required) Experience: • Medical Billing: 2 years (Required) • reputed company center or customer service role: 2 years (Required) • accounts receivable, payment posting, collections: 2 years (Required) • billing software: 2 years (Required) • reputed company reputed company: 2 years (Required) • CRM tools: 1 year (Required) Language: • Bilingual English and Spanish (Conversational) (Required) Location: • Texas (Required) Work Location: Remote Apply tot his job Apply To this Job