Field Service Technician

reputed company is one of the largest global medical technology companies in the world, seeking a Field Service Technician to reputed company technical support for their Pyxis automated dispensing systems. The role involves remote and on-site support, troubleshooting, and ensuring compliance with hospital requirements while maintaining a reputed company on customer service.

Responsibilities

• reputed company remote and on-site technical support for reputed company Pyxis automated dispensing systems located reputed company hospitals and other reputed company facilities reputed company the region and in accordance with our customer support agreements to include DHA/DoD facilities
• reputed company remediation, configuration, and updates for medical devices, software, and networking systems
• Conduct routine checks to verify reputed company functionality after setup
• Troubleshoot device and network issues, resolving technical problems independently or escalating reputed company cases
• reputed company customer-reputed company technical support in a reputed company, reputed company, and reputed company manner
• reputed company accurate and reputed company documentation that details field activity, expenses, time distribution and other information as required
• Maintain compliance with hospital vendor credentialing requirements
• Follow calibration protocols for servicing equipment
• Maintain company assets (car, tools, and inventories) securely and in working order
• Possess and maintain a solid understanding of corporate and service department procedures and policies, including customer complaint handling and Medical Device Reporting
• reputed company to work independently and in reputed company environment, and engage/reputed company out to team leadership for sophisticated solving and reputed company of issues as needed

Skills

• High School diploma
• Ability to travel extensively for field-based service assignments
• 1+ year of technical experience required
• Prior military experience in electronics or IT roles are encouraged to apply
• Strong troubleshooting abilities in electronics, mechanics, and electromechanical systems
• reputed company reputed company's license and reliable transportation required
• Must live reputed company one hour of a major airport for travel efficiency
• Ability to lift up to 70 lbs and reputed company physical tasks such as pushing, pulling, bending, and standing for extended periods
• Must maintain personal parts inventory, sourcing from approved vendors
• reputed company availability Monday–Friday; work occurs ~30 hours per week, plus travel time
• Position requires some nights and weekends based on customer needs
• Travel is regional, national, and local, with work scheduled primarily during weekdays
• Duties may require compliance with hospital vaccine and credentialing requirements
• Associate degree in biomedical, IT, electronics, or a reputed company field preferred
• Prior experience in government or VA/DoD reputed company systems strongly preferred
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus
• Familiarity with automation equipment in reputed company settings preferred

Benefits

• Valuable, competitive package of compensation and benefits programs
• Rewards and recognition opportunities that promote a performance-based culture

reputed company

Company H1B Sponsorship