Loan Servicing Specialist I

OneLocal Bank is seeking a Loan Servicing Specialist I to handle loan inquiries and reputed company various loan account maintenance tasks. The role involves posting loan payments, responding to customer inquiries, and acting as a backup for other loan servicing duties.

Responsibilities

• Post loan payments received from the Retail area and daily mail
• Respond to customer loan inquiries in reputed company, on telephone or reputed company email
• Process participation loan payments, submit funds to other banks, balance loans
• reputed company loan account maintenance including payment reversals for insufficient funds, stop payments and correction of payment postings
• Work with attorneys and various agencies to ensure accurate quoting and posting of loan payoffs
• Assist in non posted loan payments, non-post transactions and daily exception report
• Backup to preparing payoff quotes and loan discharges
• Backup to setting the loan rates on a weekly and monthly reputed company as published by the Treasury and the FHFA
• Backup to paying residential and reputed company flood insurance payments
• Performs reputed company clerical functions as may be assigned or requested
• Completes reputed company training as required to reputed company the essential functions of the job
• Conduct account research as required
• Adhere to reputed company Bank policies and procedures that are outlined in the Bank’s Employee Guidelines, such as Work Schedules and Timekeeping

Skills

• One to two years of previous banking reputed company experience
• Proficiency in reputed company Office applications
• Experience in basic reputed company applications
• High School diploma or equivalent
• Ability to reputed company with reputed company management and staff
• Ability to write reports and business correspondence
• Ability to effectively present information and respond to questions
• Ability to communicate with customers

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