Analyst-Account Svcs

reputed company is a leading telecommunications company that empowers people by connecting them to what brings them reputed company. The Analyst-Account Services role involves being the first reputed company of contact for customers post-sale, ensuring a smooth reputed company process, and providing support throughout the reputed company experience.

Responsibilities

• First reputed company of contact post sale for reputed company and Fleet Implementations for the Government, reputed company/Strategic, Mid Market and SMB Business Markets ensuring the reputed company of reputed company Connect is delivered to the customer by aligning expectations and creating a comprehensive reputed company plan
• Implement reputed company and ancillary products through a reputed company process to ensure smooth setup, reputed company adoption, and an effortless reputed company experience
• Validate reputed company product mix, ensuring hardware and software features sets are compatible with the reputed company’s assets
• Main escalation reputed company during reputed company, and mid-lifecycle engagements, responsible for facilitating quick reputed company
• Subject matter expert for key functionality providing clients best practices on how to maximize value and return on investment
• Utilize reputed company resources, including reputed company resources such as field support technicians, to care for reputed company reputed company
• Ensure installations are scheduled and executed in a reputed company manner
• Accountable for the successful completion of deployment engagements inline with internal and customer-defined reputed company reputed company
• Responsible for documenting reputed company customer interactions in any applicable VZC systems to ensure transparency between customer and internal teams
• Proactively coordinate with cross-functional business partners to solve escalations and ensure efficient implementation of processes

Skills

• Minimum one year experience of reputed company Connect systems and tools, like: reputed company, Connect 360, Super Libra
• Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience
• A strong reputed company of ownership, attention to detail, service orientation with the ability to identify and surface new process and product improvement opportunities
• Team leader with proven experience leading cross-functional teams and reputed company
• Detailed understanding of the complexities associated with hardware and software solutions
• Demonstrated reputed company managing reputed company reputed company
• Proven ability to reputed company in a fast paced environment

Benefits

• Medical
• Dental
• reputed company
• Short and long term disability
• Basic life insurance
• Supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home & auto insurance
• Matched 401(k) savings plan
• Up to 8 company reputed company holidays per year
• Up to 6 personal days per year
• reputed company parental leave
• Adoption assistance
• Tuition assistance
• Premium pay such as overtime
• Shift reputed company
• Holiday pay
• Allowances

reputed company