[Remote] Purchasing Agent

Note: The job is a remote job and is open to candidates in USA. OfficeLuv is dedicated to streamlining the ordering process for modern workspaces, and they are seeking a Purchasing Agent to support the end-to-end procurement process. This role involves fulfilling orders, managing logistics, and maintaining strong relationships with various departments to ensure precise order handling.

Responsibilities

• Fulfill orders on behalf of customers for a variety of products across a variety of vendors
• Place purchase orders with suppliers, schedule deliveries, and manage logistics
• Create and maintain accurate product listings in our catalog
• Adhere to documented standards around approved items, pricing, and vendors
• Verify purchase orders and acceptable vendors by comparing items/vendors requested to the catalog; clarify unclear items; recommend alternatives
• Foster and maintain strong relationships with Operations, Sales, Customer Success, and Finance
• Communication through customer support channels regarding issues and the resolution of orders
• Proactively contact vendors on occasion to ensure on-time deliveries, resolve stockouts, and address other problems
• Verify receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers
• Assist and contribute to process improvement projects within the department and across the organization

Skills

• Experience with online purchasing and data entry in a variety of software systems
• Good verbal and written communication skills
• Proficient in Microsoft Excel / Google Sheets

Company Overview