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Administrative Assistant

Remote, USA Full-time Posted 2025-11-24

RADIAS Health is hiring a full-time Administrative Assistant to support the Targeted Case Management team. This role plays a vital part in delivering high-quality services and provides support to the Operations Department, ensuring operational needs are met effectively.


Responsibilities

  • Ensure accuracy of client records in electronic health record (EHR) system for assigned programs by:
  • Enter data collected from voicemail, text/TigerText, and email
  • Open/close client episodes
  • Weekly closing of treatment plans
  • Update contact information
  • Assess/review documentation for accuracy
  • Manage processes related to releases of information (ROIs) including auditing, updating contacts and external providers
  • Monitor TCM email inbox
  • TCM Court File Management
  • Maintain MN-ITS MHIS data entry per program requirements. Prepare, export and provide reports as requested by program supervisors and staff
  • Maintain SSIS system as required by County Services and TCM
  • Follow-up on TCM DA records requests as necessary
  • Job share check preparations/ACH transfers for Representative Payee program as assigned
  • Comply with and maintain all protected health information
  • Provide back up for duties assigned to the other TCM administrative assistant
  • Provide coverage at the Front Desk as needed
  • Assist other administrative assistants with projects and assignments as needed
  • Pickup, prepare and drop off company mail
  • Participate as a member of the Safety Committee as assigned
  • Order office supplies as directed by Administrative Manager
  • Maintain appropriate professional behavior and participate in supervision as needed

Skills

  • High School Diploma or equivalent
  • Administrative or clerical support experience
  • Knowledge of MS office Programs
  • Associates degree

Benefits

  • 4 weeks accrued PTO first year of employment
  • 12 paid holidays
  • Medical, dental, vision, life insurance
  • Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
  • Tuition reimbursement and Student Loan Repayment Assistance
  • Dependent Care Account (DCA) + employer contribution
  • Reimbursement for professional licensure fees
  • Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
  • 403b retirement plan with an employer percentage match
  • Employer paid short-term and long-term disability insurance
  • Bereavement and paid parental leave
  • Employee Assistance Program (EAP)
  • Wellness program to support employee overall health and well-being
  • Variety of discounts through ADP LifeSmart
  • Pet insurance
  • Mileage reimbursement
  • Casual dress code

Company Overview

  • RADIAS Health is a non-profit agency serving adults with mental illnesses. It was founded in 1986, and is headquartered in Saint Paul, Minnesota, USA, with a workforce of 201-500 employees. Its website is https://radiashealth.org/.

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