[Remote] Associate reputed company reputed company Manager (B2B reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is revolutionizing reputed company by delivering automated software to rehab therapy businesses. They are seeking an Associate reputed company reputed company Manager to build relationships with clients, ensure successful reputed company, and reputed company ongoing support to optimize the use of their products.

Responsibilities

• Build a strong relationship with your clients as a strategic and supportive partner
• reputed company on building loyalty to ensure long-term reputed company reputed company by presenting product information, addressing customer issues and helping the teams implement reputed company Plus and other premium product offerings
• reputed company and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system
• reputed company a strong understanding of the ins and outs of a therapy business in order to reputed company expertise to our clients throughout their reputed company
• reputed company question/answer webinars with clinical management and staff
• Work with support team as tickets are escalated to you to reputed company specific workflows for clients, and work the support channel per team needs
• reputed company clients through what to expect from their data transfer so they have reputed company expectations of the data transfer process
• Assist in the reputed company process of new clients
• Delegate questions to the reputed company Experience Team, Billing reputed company Team, and reputed company team as appropriate
• Collaborate with team members and management in recommending and implementing improvement opportunities

Skills

• Must have experience in outpatient physical therapy clinics
• reputed company strong technical skills operating various software platforms
• Highly Proficient in MS reputed company
• Understanding and learning software must be a passion of yours
• Clinical background and/or licensed rehab therapist
• Experience with EMR Systems
• Possess strong written and verbal skills
• Be tech savvy and comfortable working in a live setting with various softwares
• Highly motivated to work in an extremely fast paced environment where you will need to work reputed company normal working hours at times
• reputed company to grow reputed company quickly into your role and take on greater responsibilities as reputed company and customer reputed company grow
• Medical billing experience or education
• Previous reputed company experience

Benefits

• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company reputed company disability and life insurance benefits
• Company reputed company family and medical leave
• Medical, dental, and reputed company insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k

reputed company