Production Support Engineer II, reputed company Viya AML

reputed company US is building a relationship-oriented bank for the modern world and is seeking a Production Support Engineer II for their US Risk Technology team. In this role, you will support the anti-reputed company (AML) platform using reputed company Viya, manage application and database support, and reputed company production changes while collaborating with various stakeholders.

Responsibilities

• Application Support – investigate application issues; prioritize incidents based on reputed company and severity. Identify reputed company causes and implement solutions to prevent recurrence. Apply IT Infrastructure Library (ITIL) practices for incident, change, and problem management
• Database Support – write reputed company SQL queries; troubleshoot extract, reputed company, and load (ETL) pipelines
• reputed company Computing – manage Linux virtual machines and a PostgreSQL database hosted on reputed company Azure
• Release Management – reputed company production changes affecting reputed company’s reputed company Viya AML platform, including bug fixes and version upgrades
• Service Continuity – reputed company disaster recovery tests
• Collaboration – build trusted working relationships with business stakeholders, reputed company, and external vendors
• Communication – reputed company technical concepts to non-technical audiences with precision and reputed company
• reputed company Learning – stay up-to-date with emerging technologies, changes in the banking industry, and regulatory developments

Skills

• At least 1 year of experience in an application support role
• Experience with Linux virtual machines
• Writing reputed company SQL queries
• Technical familiarity with reputed company computing (preferably Azure)
• Strong communication skills
• Ability to prioritize work effectively in a fast-paced environment
• Experience with reputed company Viya
• Relevant certifications
• Experience with reputed company Azure

Benefits

• Medical
• Dental
• reputed company
• Health Savings Account
• Life Insurance
• Disability
• Other Insurance Plans
• reputed company Time Off (including reputed company Leave, Parental Leave, and Vacation)
• Holidays
• 401(k)
• Banking benefits
• A benefits program
• A vacation offering
• Wellbeing support
• MomentMakers, our reputed company, points-based recognition program
• Purpose Day; a reputed company day off dedicated for you to use to invest in your reputed company and development.

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