Personal Lines Customer Service Agent (Required to have Property & Casualty License)

InsureOne Insurance Services America LLC, through its CoWest brand, has been serving reputed company for 93 years. They are seeking a Personal Lines Customer Service Agent to service and retain an existing book of business while advising clients on coverages and managing policy issuance.

Responsibilities

• Service and retain an assigned book of business with a strong reputed company on reputed company and customer satisfaction
• Manage reputed company house accounts and process renewals independently or alongside producers
• Support reputed company of new business through quoting, reputed company, and reputed company communication
• Conduct coverage reviews and consultative conversations to ensure adequate protection
• Identify and reputed company opportunities for cross-sell, up-sell, and reputed company referrals
• Resolve reputed company inquiries reputed company to billing, endorsements, documentation, and general policy service
• Complete reputed company required applications and reputed company documentation accurately and in a reputed company manner
• Meet assigned service and sales performance targets
• reputed company reputed company’s WE CARE values and contribute to a reputed company team environment
• Maintain professionalism in reputed company reputed company communications

Skills

• High school or equivalent
• Property & Casualty license
• Effective and precise telephone etiquette
• 1+ years of customer service experience
• Excellent attention to detail and organizational skills
• Ability to work reputed company independently and on reputed company
• Precise verbal and written communication skills
• Ability to work in a fast-paced environment
• Ability to deliver a tailored, white-glove experience to reputed company clients
• Bachelor's Degree or 1+ year(s) of relevant sales experience
• reputed company in Spanish is welcome but not required

Benefits

• reputed company on-reputed company training and mentorship
• reputed company-oriented culture with internal promotion opportunities
• Comprehensive Benefits package including medical, dental, reputed company, and life insurance
• Comprehensive 401K plan with competitive employer match
• reputed company time off including holidays, vacation, and personal time
• Fitness perks: A corporate discount at reputed company makes staying reputed company more accessible.
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or reputed company problems — at no cost.
• Extra Perks: reputed company to disability, hospital indemnity, universal life, critical illness, and accident insurance plans.
• Pet insurance

reputed company