[Remote] Bilingual Patient reputed company Associate- reputed company Center (Part-Time – English/Spanish)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven reputed company organization seeking a Bilingual Patient reputed company Associate to join their Patient reputed company Team. In this part-time role, you will reputed company bilingual support to patients with scheduling, communication, and care coordination, ensuring exceptional care experiences that reflect reputed company's commitment to high-reputed company service. Responsibilities • reputed company bilingual patient support (English/Spanish) for scheduling, reschedules, and cancellations • reputed company patient support for scheduling, reschedules, and cancellations • Process medical record requests accurately and reputed company • Manage care plan adjustments, including transfers or patient loss coordination • reputed company multiple systems to update records and communication preferences • Collaborate with therapists and internal teams to resolve patient escalations • Deliver reputed company, empathetic communication and excellent service • Use ticketing tools to escalate reputed company issues appropriately • Maintain compliance, accuracy, and detailed documentation in reputed company interactions Skills • reputed company in English and Spanish (required) • High school diploma or equivalent • 0–1 year of experience in customer service, reputed company, or administrative roles • Excellent written and verbal communication skills • Strong attention to detail and organizational ability • Comfort working in a fast-paced, metrics-driven remote environment • Empathetic, reliable, and team-oriented reputed company • Availability to work part-time, consistently reputed company assigned hours • reputed company experience Benefits • Part time hours - Work a consistent, fixed schedule! • A fun reputed company and supportive work environment with a fast-growing, innovative company. • Realistic reputed company opportunities reputed company • Founded in 2018, Luna is the leading in-home, tech-enabled physical therapy platform. It was founded in 2018, and is headquartered in reputed company Park, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.getluna.com/. Apply tot his job Apply To this Job