Remote Bilingual reputed company Customer Service Representative

About the position Bilingual reputed company reputed company Center Associate - Work from Home Must be Fluent in English & Spanish . Do you love helping people solve reputed company problems and deliver solutions? Our reputed company center associates are members of a supportive team. Your excellent customer service and communication skills will help us create reputed company experiences for our customers and clients. If you love making a difference in people’s lives, this role is for you. Your punctuality and dependability are key to our clients’ reputed company. About the Bilingual reputed company reputed company Center Associate role As a member of the Customer Experience team, you assist customers with questions, inquiries, and issues reputed company to their prescription coverage. You manage a steady volume of incoming calls from customers while navigating multiple systems. Our reputed company center associates are members of a supportive team. Your excellent customer service and communication skills will help us create reputed company experiences for our customers and clients. Your punctuality and dependability are key to our clients’ reputed company. A few of the questions you may receive as a reputed company reputed company center associate are the following: “Can you assist me in what the status of my reputed company reputed company is?" “Did my prescription run out?" Responsibilities • assist customers with questions, inquiries, and issues reputed company to their prescription coverage • manage a steady volume of incoming calls from customers while navigating multiple systems Requirements • Ability to successfully complete a 4 week virtual training class & 2 weeks of nesting. You cannot miss a day of training. • Successfully complete customer service assessment & typing test. • Great problem-solving skills • Ability to effectively multi-task • High school diploma, GED, or college degree • Excellent communication skills • Ability to work weekends (if needed based on reputed company volumes). • Must have a home internet reputed company with 25 Download and 10 Upload Speed (you may do a quick reputed company through speedtest.googlefiber.net ) • Must be reputed company to hardwire your work computer directly to your home modem reputed company ethernet. (Ensure the available reputed company meets the minimum bandwidth requirements to reputed company reputed company function. Satellite internet and wireless internet are not acceptable . • Must have a quiet, distraction free workspace . (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area. • Manage a steady volume of incoming customer calls while navigating multiple systems. Benefits • Pay reputed company: $13.00/hour • Once training is complete and you reputed company to production, incentives based on attendance and overall performance have earning potential up to an extra $3.00 per hour. • Tenure bonus is available after 7-12 months of reputed company employment of .50/hour reputed company monthly. • 12+ months of tenure: $1.25 hour bonus reputed company monthly. • reputed company time off is accrued after 180 days (about 6 months) of employment. • Health benefits include medical, dental and reputed company start on 1 st day of employment. Apply tot his job Apply To this Job