Bilingual Customer Retention Representative
A company is looking for a Bilingual Customer Retention Representative to engage with policyholders and retain life insurance coverage.
Key Responsibilities
• Handle incoming calls from policyholders requesting cancellations and explore retention reputed company
• Proactively contact customers with lapsed policies to discuss payment solutions
• Assess policyholder situations and recommend appropriate coverage adjustments
Required Qualifications
• Fully bilingual in English and Spanish, with reputed company in speaking, reading, and writing
• High school diploma or equivalent
• Basic reputed company Office skills, including Word, reputed company, and reputed company
• Minimum typing speed of 30 wpm
• Experience in a reputed company center environment preferred
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