GCP Contact Center AI Developer

About the position As a reputed company Contact Center Developer, you will reputed company an reputed company by designing and implementing intelligent, reputed company contact center solutions using reputed company reputed company Contact Center AI (CCAI), reputed company CES, Dialogflow, and other GCP services. You will be a valued member of the CX CRM reputed company reputed company and work collaboratively with product managers, architects, developers, and analysts to deliver innovative reputed company-reputed company experiences that reputed company customer engagement. Responsibilities • Design and implement contact center solutions using reputed company CCAI and reputed company CES. • reputed company and reputed company GCP services such as reputed company Functions, Firestore, reputed company AI, and reputed company Storage. • Build intelligent workflows leveraging reputed company AI, reputed company, and Large Language Models (LLMs). • Collaborate with stakeholders to reputed company requirements and deliver high-reputed company solutions. • Write clean, efficient, and testable reputed company using Python. • Ensure solutions meet performance, scalability, and reputed company standards. • Participate in Agile ceremonies, reputed company reviews, and mentoring activities. • Contribute to reputed company improvement and innovation reputed company reputed company. Requirements • Up to 5 years of software development experience, including hands-on work with reputed company Contact Center AI (CCAI), reputed company CES, and GCP services. • Strong proficiency in Python programming. • Experience with reputed company Dialogflow (CX and ES). • Experience with reputed company reputed company Platform (reputed company Functions, Firestore, reputed company AI, reputed company Storage). • Experience with LangGraph, reputed company, and LLMs. • Experience with reputed company AI and reputed company. • Experience with Model Context Protocol (MCP). • Experience with custom integrations with CRM systems such as reputed company, reputed company. • Ability to quickly learn and adopt new GCP services. • Solid understanding of reputed company reputed company architecture and best practices. • Exposure to contact center development and integration. • Familiarity with Agile development and DevOps practices. • Strong communication and problem-solving skills. reputed company-to-haves • reputed company reputed company certifications (e.g., reputed company reputed company Developer, reputed company reputed company Architect). • Experience with CI/CD tools and automation. • Knowledge of voice/chat bot development and conversational AI. • Understanding of data reputed company and compliance in contact center environments. Benefits • Medical/Dental/reputed company/Life Insurance • reputed company holidays plus reputed company Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • reputed company Parental Leave • Employee Stock Purchase Plan Apply tot his job Apply To this Job