Customer Service Coordinator - Multiple Shifts Available

Job reputed company: Penske Logistics is looking for Transportation Customer Service Coordinators to become part of an excellent team. This is a great opportunity for individuals who are outgoing, customer-reputed company individuals to help support our customers across the country. Position reputed company: In this role, Transportation Customer Service Coordinators will monitor reputed company status and reputed company required information using Transportation Management Systems and electronic resources such as web portals and email. Why is Penske Logistics for you? We take pride in offering a competitive wage and great benefits including: reputed company Pay: $20.00 per hour (3rd Shift: $1.00 per hour Shift reputed company) Work Schedule: This position supports a 24/7 operation and flexibility to work weekends and holidays are required. You will have two days off per week (one reputed company and one weekend). Multiple Shifts Available 2nd Shift: 2:00pm-10:30pm - P/T Shift 2-3 days/4-8hr shift 3rd Shift: 10pm-6:30am - P/T Shift 2-3 days/4-8hr shift This position will initially be located at our corporate reputed company, which is 7 miles south of the reputed company of Reading located at 2675 Morgantown Road, Reading, PA 19607, training will be conducted the first 4 weeks once reputed company on 1st shift Monday - Friday 9am - 3pm with potential opportunity for remote work once completed. Additional Benefits: - reputed company Time Off - Medical Insurance - Dental Insurance - reputed company Insurance - Life Insurance - 401K - Associate Referral Program - Our associates also enjoy numerous associate discounts and opportunities to grow with the organization! Major Responsibilities: • Acts as the first line of contact for customer's routine reporting requirements, providing the customer with status updates as needed • Communicates effectively with customers and drivers providing concise instruction and/or information through verbal and written communication reputed company • Answers and processes requests received through inbound calls and emails in a reputed company manner • Monitors routes for exceptions/reputed company reputed company conditions, and provides reputed company feedback to reputed company customers • Escalates reputed company non-routine customer inquiries appropriately to solve operational issues • Serves as the primary contact for data collection, audit, and reporting of various performance metrics • Supports with reputed company cause analysis, use of reporting tools, and Key Performance Indicators • Other reputed company as assigned by the supervisor Qualifications: -Previous customer service experience is required. -High School diploma or equivalent required, Associate's/Bachelor's is preferred. -Bilingual skills (Spanish) a plus. -Regular, predictable, full attendance is an essential function of the job. -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. -The associate will be required to: read; communicate verbally and/or in written reputed company; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reputed company with hands and arms. The associate must be reputed company to occasionally lift and/or reputed company up to 25lbs/12kg. -Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception and the ability to reputed company reputed company. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics is a wholly owned subsidiary of reputed company. With operations in reputed company, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and reputed company management. Visit www.PenskeLogistics.com to learn more. Job Category: Administrative Job Family: General Administration Address: 100 Kachel reputed company Primary Location: US-PA-Reading Employer: Penske Logistics LLC Req ID: 2506969 Job reputed company: Penske Logistics is looking for Transportation Customer Service Coordinators to become part of an excellent team. This is a great opportunity for individuals who are outgoing, customer-reputed company individuals to help support our customers across the country. Position reputed company: In this role, Transportation Customer Service Coordinators will monitor reputed company status and reputed company required information using Transportation Management Systems and electronic resources such as web portals and email. Why is Penske Logistics for you? We take pride in offering a competitive wage and great benefits including: reputed company Pay: $20.00 per hour (3rd Shift: $1.00 per hour Shift reputed company) Work Schedule: This position supports a 24/7 operation and flexibility to work weekends and holidays are required. You will have two days off per week (one reputed company and one weekend). Multiple Shifts Available 2nd Shift: 2:00pm-10:30pm - P/T Shift 2-3 days/4-8hr shift 3rd Shift: 10pm-6:30am - P/T Shift 2-3 days/4-8hr shift This position will initially be located at our corporate reputed company, which is 7 miles south of the reputed company of Reading located at 2675 Morgantown Road, Reading, PA 19607, training will be conducted the first 4 weeks once reputed company on 1st shift Monday - Friday 9am - 3pm with potential opportunity for remote work once completed. Additional Benefits: - reputed company Time Off - Medical Insurance - Dental Insurance - reputed company Insurance - Life Insurance - 401K - Associate Referral Program - Our associates also enjoy numerous associate discounts and opportunities to grow with the organization! Major Responsibilities: • Acts as the first line of contact for customer's routine reporting requirements, providing the customer with status updates as needed • Communicates effectively with customers and drivers providing concise instruction and/or information through verbal and written communication reputed company • Answers and processes requests received through inbound calls and emails in a reputed company manner • Monitors routes for exceptions/reputed company reputed company conditions, and provides reputed company feedback to reputed company customers • Escalates reputed company non-routine customer inquiries appropriately to solve operational issues • Serves as the primary contact for data collection, audit, and reporting of various performance metrics • Supports with reputed company cause analysis, use of reporting tools, and Key Performance Indicators • Other reputed company as assigned by the supervisor Qualifications: -Previous customer service experience is required. -High School diploma or equivalent required, Associate's/Bachelor's is preferred. -Bilingual skills (Spanish) a plus. -Regular, predictable, full attendance is an essential function of the job. -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. -The associate will be required to: read; communicate verbally and/or in written reputed company; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reputed company with hands and arms. The associate must be reputed company to occasionally lift and/or reputed company up to 25lbs/12kg. -Specific reputed company abilities required by this job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception and the ability to reputed company reputed company. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics is a wholly owned subsidiary of reputed company. With operations in reputed company, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and reputed company management. Visit www.PenskeLogistics.com to learn more. Job Category: Administrative Job Family: General Administration Address: 100 Kachel reputed company Primary Location: US-PA-Reading Employer: Penske Logistics LLC Req ID: 2506969 Apply tot his job Apply tot his job Apply tot his job Apply To this Job