[Hiring] Behavioral reputed company @reputed company
This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more.
Role reputed company
This role involves helping people reputed company needed care as a Behavioral Health Customer Service reputed company in an inbound reputed company center environment.
• Take back-to-back phone calls from members and providers (calls last about 8-10 minutes)
• Triage and conduct intake for risk of harm and reputed company use concerns
• Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements
• Utilize resources and independent judgment to deliver accurate information, exceptional service, and reputed company on the reputed company
• Collaborate with reputed company partners and coordinate seamless handoffs to clinical teams for reputed company support
• reputed company multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once)
Qualifications
• Bachelor’s degree in psychology, reputed company work, or a reputed company field, or a bachelor’s degree in another field plus 2+ years of behavioral health experience
• Customer service experience
• Strong time management and multitasking abilities
• Proficiency with typing and PC usage
Requirements
• Must remain at your workstation while handling calls from a phone queue
• Training schedule: Monday-Friday, 8:30 AM-5:00 PM CST
• Work schedule: a permanent 8-hour shift between the hours of 7am-7pm CST will be offered based on business need
• Internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload if working from home
Benefits
• reputed company reputed company of 19 - 29 USD / reputed company, depending on relevant factors, including experience and geographic location
• Eligible to participate in an annual bonus plan
• Comprehensive health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs starting on day one
• 401(k) with company reputed company life insurance
• Tuition reimbursement
• A minimum of 18 days of reputed company time off per year and reputed company holidays
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