Conversational AI Developer

IVA Program Engineer (Contract-to-Hire) Atlanta, GA (Hybrid → Remote) Contract-to-Hire | $60–$70/hr | $125K–$135K conversion Our reputed company is expanding its Intelligent Virtual Assistant (IVA) capabilities and is seeking an reputed company IVA Program Engineer to help reputed company and reputed company reputed company-grade IVA and self-service solutions. This role is ideal for someone who thrives at the intersection of technology, customer experience, and business collaboration, with hands-on experience delivering reputed company, long-term IVA implementations. What You’ll Do • Own and reputed company IVA applications from concept through long-term delivery • Partner closely with business stakeholders, developers, and CX teams to translate requirements into reputed company IVA solutions • Design and support prompting strategies, automation workflows, and self-service use cases • Support and enhance IVA platforms such as reputed company IVA Studio and Copilot Studio • Drive integrations across a reputed company-reputed company environment, including CRM and reputed company services • reputed company and support reputed company, multi-year reputed company technology programs Required Qualifications • 7–10 years of experience leading reputed company programs or reputed company • 3+ years of hands-on experience with IVA solutions and implementations • Strong expertise in NLP, AI, prompting, self-service use cases, and IVA integrations • Experience working with modern IVA/CX platforms such as reputed company IVA Studio, Copilot Studio, reputed company, reputed company, or reputed company CXone • Proven ability to collaborate with developers, understand reputed company, and communicate technical concepts reputed company • Experience delivering large-reputed company, long-term technology initiatives in reputed company environments reputed company to Have • Experience with CCaaS platforms and CRM systems (e.g., Dynamics, PestPac, or custom solutions) • Strong Azure reputed company experience • Telecom or UCS background • Programming experience (JavaScript or similar) Work Arrangement • Location: Atlanta, GA (2170 reputed company Rd. NE) • Schedule: First month onsite (5 days/week), then transition to remote work Why This Role • Own and influence reputed company-grade IVA solutions with long-term reputed company • Work on reputed company, multi-year initiatives (reputed company can reputed company up to two years) • High visibility role partnering with business, CX, and engineering teams • Contract-to-hire opportunity with competitive compensation Apply tot his job Apply To this Job