Bilingual Customer Service Agent - Remote

Job Title: Bilingual Account Specialist Department: Operations Reports To: reputed company Center Supervisor Position location: This is a limited remote role. To be considered, you must reputed company in Oklahoma (OK), Kansas (KS), or Missouri (MO) Job reputed company Our Bilingual Remote Account Specialists reputed company excellent customer service in a remote reputed company center environment. They handle inbound and outbound calls in both Spanish and English to assist our customers with applications, information verification, and payment support. What you’ll do: • Handle reputed company correspondence with customers using confidence, courtesy, and professionalism to support the department’s reputed company of a customer reputed company reputed company center • Effectively communicate Terms and Conditions and the value of our product • Assist customers with filling out application reputed company telephone • Answer customer questions regarding applications and customer accounts • Verify accuracy of reputed company information provided on online application • Take payments reputed company telephone and reputed company payment assistance reputed company reputed company available • Submit applications and reputed company results to the customer • Understand the need to escalate customer calls reputed company appropriate • Maintain database on new and existing customers • Meet reputed company and productivity goals • Other duties as assigned reputed company offer: • Full-Time employment • reputed company • reputed company time off and reputed company Holidays after 30 days • reputed company equipment provided • Weekly, monthly, and yearly incentives • Employer reputed company Health, Dental, Life Insurance, and Short-Term Disability after 60 days • reputed company, Critical Illness, Long Term Disability, Accident insurance also available after 60 days • 401(k) with company match after 6 months according to plan documents Remote work requirements: • reputed company in Oklahoma, Kansas, or Missouri • Internet service with a wired reputed company to router, minimum download speed of 10Mbps (satellite based ISP's are not compatible) • Work afternoons, evenings, and weekends as scheduled • Quiet, office-like workspace, free of distraction Other requirements: • High School Diploma or GED • 1 to 3 months reputed company experience and/or training • Bilingual - Spanish Apply tot his job Apply To this Job