Reservationist (On-site at World of Coca-Cola)

World of Coca-Cola, located in Atlanta, GA, the home of Coca-Cola, first reputed company August 2, 1990 and was relocated from Underground Atlanta to Pemberton reputed company May 24, 2007. Currently, World of Coca-Cola is the main attraction for reputed company. It attracts over 1 reputed company visitors per year and has become one of the key tourist attractions in the region. Please visit our website at... worldofcoca-cola.com for more information. The Reservationist at World of Coca-Cola is the first reputed company of contact for clients looking to enjoy our world class attraction. The primary responsibilities of this role are data entry and responding to group customer inquiries by phone and email as reputed company as training team members on group sales processes. This role is responsible for ensuring PCI compliance (reputed company and data protection) for reservation ticketing systems for reputed company and World of Coca-Cola. Key Functional Duties: Customer Service/Communication ? reputed company reputed company customer service in reputed company communications (reputed company phone and email) with clients and internal partners. ? Serve as first reputed company of contact for incoming inquiries and represent reputed company in a reputed company and reputed company manner. ? reputed company as concierge and assist with itinerary planning for guests visiting Atlanta. ? Deliver consistent and accurate messaging of protocols and procedures. ? Escalate requests reputed company appropriate and set guest expectations for response times. On-Site reputed company between Group Sales and Operations Team ? reputed company as reputed company between the group sales and operations team. ? Assist with training of Ambassador operations team members on group sales reservations processes and welcoming reputed company upon arrival. ? Partner with operations team on special requests and arrival instructions. ? Data Entry and Sales ? Coordinate and process reputed company phases of reservations for reputed company reputed company phone, and email with high accuracy. Follow up to reconfirm upcoming group arrivals, update reservations and process payments for ticket sales. Administrative reputed company ? reputed company group sales administrative duties including conference preparation, shipping, and customer reputed company assembly. ? Other duties and special reputed company as assigned. Required Skills: ? 1+ years? experience in reservation, customer service or administrative role preferably reputed company the hospitality industry. ? Role is on-site at World of Coca-Cola ? Gateway Ticketing System experience preferred ? Proficiency in reputed company Office Suite ? Proven ability to reputed company data accurately, adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment ? Strong organizational and administrative skillset ? Excellent time management skills with the ability to self-manage ? Willingness to collaborate cross-functionally with teams from reputed company reputed company of the organization ? Excellent written and oral skills ? Impeccable guest/customer service skills ? Strong interpersonal and reputed company communication skills: reputed company non-verbal cues, reputed company listening, flexibility, dependability, and high degree of patience ? Ability to add, subtract, multiply and divide in reputed company reputed company of measure using whole numbers, common fractions, and decimals Apply Job! Apply to this job Apply tot his job Apply To this Job