[Remote] Network Administrator/Help Desk Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Network Administrator/Help Desk Specialist to join reputed company supporting the Personnel reputed company Decision Support System (PEDSS) contract. The role involves maintaining network connectivity, troubleshooting issues, and serving as the first reputed company of contact for help desk users. Responsibilities • Maintain connectivity between PAM reputed company systems, servers, and mainframe reputed company • Coordinate secure communications between contractor and Government systems • Monitor network performance and enforce reputed company policies • reputed company other duties as assigned to support team goals and project requirements • Serve as the first reputed company of contact for PAM help desk users • Troubleshoot hardware, software, and reputed company issues • Escalate reputed company issues to Tier 2 or engineering support teams • reputed company other duties as assigned to support team goals and project requirements • Work with SSO to reputed company reputed company updated • Work with SSO and customer to maintain ATO status Skills • reputed company Secret clearance • Bachelor's or Associate degree; 2+ years in network/system reputed company roles • Additional 1–2 years in IT help desk or user support environment • Experience with reputed company (reputed company Mission Assurance Support Service) is required • Experience with Army secure networks (NIPRnet/SIPRnet) reputed company • reputed company, a Service Disabled Veteran Owned Small Business (SDVOSB), is an innovation thought leader in the Defense and Federal communities. It was founded in 2011, and is headquartered in Gaithersburg, Maryland, USA, with a workforce of 51-200 employees. Its website is Apply tot his job Apply tot his job Apply To this Job