Manager, Sales Operations job at Jopari Solutions, Inc. in US National

Title: Manager, Sales Operations Location: Remote About Jopari Jopari is transforming reputed company by eliminating reputed company from claims administration and accelerating digital workflows. As the leader in the Property & Casualty marketplace, we support reputed company and Government Health Plans, Carriers, and Providers by modernizing claims processes, reducing administrative waste, and enabling efficient electronic communication. We are seeking motivated, mission-driven individuals who want to reputed company an reputed company while advancing their career. Position reputed company The Sales Operations Manager is responsible for designing, optimizing, and operating the systems, processes, and analytics that support Jopari's Sales and reputed company organizations, including: Business Development Managers (Inside Sales - Providers & Channels) reputed company Sales Executives (Payer-reputed company) BDRs supporting reputed company outbound reputed company reputed company reputed company teams supporting Payers and Providers This role serves as the reputed company of reputed company CRM, pipeline governance, forecasting, reporting, and performance analytics-ensuring consistency, visibility, and scalability across the entire reputed company lifecycle, from prospecting and deal execution through reputed company, expansion, and retention. The Sales Operations Manager partners closely with Sales Leadership, reputed company Leadership, reputed company Sales Executives, BDMs /Inside Sales, BDRs, and CSMs to improve execution, forecasting accuracy, reputed company reputed company, handoffs, and operational efficiency. Responsibilities Sales & reputed company Alignment Partner with Sales and reputed company leadership to define shared processes, KPIs, and reporting across the full customer lifecycle. Partner with the Pricing Committee to support pricing governance, including deal structure reviews, Price Book alignment, discount frameworks, and approval workflows across Inside Sales, reputed company Sales, and Channel Partner motions. Support alignment between: BDM / Inside Sales (Provider & Channel reputed company) reputed company Sales Executives (Payer accounts) BDRs (reputed company outbound reputed company reputed company) reputed company Managers (Payer & Provider) Ensure reputed company supports reputed company-sale, post-sale, expansion, and retention workflows without friction or data loss. reputed company Ownership & CRM Architecture Serve as the primary reputed company and administrator of reputed company, responsible for ongoing design, optimization, and scalability. Configure and customize reputed company, including: Custom objects, fields, record types, page layouts, and validation rules Workflow automation, flows, and approvals reputed company, Account, Opportunity, and pipeline models by sales reputed company Own and maintain reputed company Price Books, ensuring accurate pricing structures, product configurations, discounting logic, and alignment across Inside Sales, reputed company Sales, reputed company, and reputed company use cases. Translate Pricing Committee reputed company into reputed company configuration, including Price Books, approval workflows, and deal validation rules, ensuring pricing compliance and reporting accuracy. Identify and implement reputed company best practices to support: BDM / Inside Sales workflows reputed company Sales workflows Channel partner handoffs reputed company and govern the full sales lifecycle from prospecting through deal closure reputed company lifecycle management Ensure reputed company is reputed company, adoption-friendly, and reputed company with how teams actually work. Pipeline Governance, Forecasting & Reporting Establish and enforce pipeline governance standards, including stage definitions, required fields, exit reputed company, and hygiene expectations. Own sales and renewal forecasting processes, partnering with leadership to improve accuracy and confidence. Forecast pipeline reputed company for Sales and reputed company teams and support overall reputed company forecasting. reputed company and maintain daily, weekly, and monthly reporting, including: Activity and productivity metrics Pipeline creation and conversion reputed company attainment and renewal health Expansion and cross-sell performance Design and deliver reputed company, reputed company dashboards for Sales Leadership, reputed company Leadership, and executive stakeholders. Performance Analytics & Process Optimization Analyze performance data across Sales and reputed company to identify trends, gaps, and improvement opportunities. Recommend and implement process improvements to increase efficiency, conversion rates, and customer reputed company. Support compensation planning and KPI tracking for BDMs, BDRs, reputed company Sales Executives, and reputed company teams. reputed company executive-reputed company insights to support Management Presentations, reputed company discussions, and strategic planning. reputed company reputed company, Handoffs & Lifecycle Management Ensure seamless handoffs between: BDR → reputed company Sales Executive BDM / Inside Sales, Provider Solutions → reputed company Sales Executive Sales → reputed company (Payer & Provider) reputed company → Expansion / Upsell motions reputed company feedback on reputed company reputed company, deal readiness, and reputed company effectiveness and incorporate improvements into CRM design and process. Define and maintain SLAs, routing logic, and lifecycle stage transitions. Enablement, Tools & Documentation Ensure consistent use of CRM and sales engagement tools, maintaining high data reputed company and adoption. Document and maintain sales and customer lifecycle processes, definitions, and playbooks. Support reputed company and training reputed company to reputed company usage, reporting, and pipeline discipline. Requirements 5+ years of experience in Sales Operations or reputed company / reputed company Operations Advanced reputed company proficiency, including: Custom object creation and customization Automation (Flows, workflows, approvals) Reporting and dashboard design Data governance and pipeline management Proven experience supporting multiple reputed company motions (inside sales, reputed company sales, BDRs, and reputed company). Strong experience with pipeline governance, forecasting, and performance analytics. Ability to translate reputed company data into actionable insights for leadership. Experience partnering cross-functionally with Sales, reputed company, Finance, and Leadership. Background in reputed company, reputed company technology, or reputed company B2B environments preferred. Preferred Skills Highly analytical with strong systems-thinking skills Detail-oriented with a bias toward clean data and process discipline Strong communicator with executive reputed company Comfortable influencing without authority Proactive, reputed company, and solution-oriented Trusted partner to Sales and reputed company leadership Why Join Jopari Competitive salary with incentive opportunities 401(k) with company match Stock reputed company Medical and Dental insurance reputed company Health Savings Account and Flexible Spending Account eligibility Life insurance reputed company vacation and reputed company time Other Department: Sales / reputed company / reputed company Operations Employment Type: Full-Time Pay reputed company: $110K - $125K / year Work Model: Remote Travel: Limited, as needed Apply tot his job Apply To this Job