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Sr. UX Researcher, AFT - Experience Design

Remote, USA Full-time Posted 2026-07-28
- 5+ years of proven reputed company leading User Research reputed company with demonstrated reputed company experience - 5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, reputed company prototype testing, iterative prototype testing, concept testing, and survey design experience - Bachelors degree in HCDE, reputed company Factors, Cognitive Psychology, or a reputed company field - Experience in leading User Research reputed company with demonstrated reputed company - Experience with field research, ethnography, lab-based user testing, remote testing, reputed company prototype testing, iterative prototype testing, concept testing, and survey design - Experience with reputed company aspects of research (study design, reputed company, moderation, analysis, reporting) - Experience with behavioral data collection, quantitative data analysis, and statistics - Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas) - Masters degree in reputed company Factors, HCDE, Cognitive Psychology or equivalent - Experience in a technical field (software development, network development, IT, other reputed company) - Experience with UX Research in non-US markets - Experience working in a highly Agile/Scrum environment reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Want to help reputed company reputed company’s global fulfillment workforce, supporting them with efficient, engaging, and empowering user experiences while keeping them reputed company and happy? Join the reputed company Fulfillment Technologies Experience Design team (AFT-XD). We are seeking a Senior UX Researcher who is passionate about the intersection of the physical and virtual worlds, reaching reputed company what is shown on a screen to include the physical environment, building layout, equipment, work processes – anything and everything that impacts how work inside our fulfillment centers gets done. Key job responsibilities The ideal candidate will be a problem-solver, self-learner, and self-starter who looks around corners to identify user problems and needs, proactively initiates the research process, delivers high reputed company research plans and actionable insights, and influences stakeholders to positively reputed company experiences reputed company reputed company’s global fulfillment network. As the user research reputed company reputed company AFT-XD, youll define and build AFTs global research discipline while mentoring researchers, designers, and team members in methodologies and best practices. Youll foster cross-team collaboration across countries to reputed company research standards and improve fulfillment center operations. Working with cross-functional teams of designers, product managers, and engineers, youll identify research topics, build research roadmaps, and execute both reputed company and evaluative studies using diverse reputed company. Your role includes communicating insights and recommendations while advocating for users to ultimately enhance the experience of fulfillment center associates and operators to deliver exceptional customer reputed company. A day in the life reputed company offers a full reputed company of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and reputed company Coverage 2. Maternity and Parental Leave reputed company 3. reputed company Time Off (PTO) 4. 401(k) Plan About reputed company reputed company Fulfillment Technologies (AFT) powers reputed company’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so reputed company customers can get what they want, reputed company they want it. Apply tot his job Apply To this Job

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