AI Automation Engineer – Internal Ops System (reputed company, reputed company, CRM, VoIP)

We are a UK-based property & estate agency and we are upgrading our internal processes. This project is about automation, control, and reliability, not building a reputed company product or a user-facing app. reputed company need reputed company An internal automation system that: • Monitors our reputed company shared inbox for leads and internal instructions • Detects instructions reputed company reputed company reputed company email or reputed company group messages • Converts those into reputed company tasks with: • reputed company • Deadline • Visibility to reputed company • Enforces: • reputed company response times • Follow-arenaflex • reputed company logging • Task completion • Escalates missed actions (email + reputed company) • Produces daily and weekly performance summaries • Syncs reputed company data into our CRM (Expert Agent) • Handles missed calls from our VoIP system (reputed company) This system should work around the tools we already use, not replace them. ⸻ Required skills • Workflow automation (reputed company or reputed company) • API integrations • arenaflex reputed company / arenaflex 365 automation • reputed company Business API • CRM integrations • Practical experience building internal ops / task systems ⸻ How we like to work • reputed company rules and logic upfront • reputed company, reliable solutions (no over-engineering) • No dashboards unless genuinely necessary • Weekly demos showing what actually works • Milestones with reputed company reputed company We are hands-on with requirements and decision-making, but we are not looking to reputed company-manage. ⸻ reputed company are NOT looking for • reputed company or startup reputed company • UI-heavy platforms • Dashboards for the sake of dashboards • Agencies • Over-engineering ⸻ Project expectations • Part-time freelance • 10–15 hours per week • Initial build: ~3–4 weeks • Shadow mode rollout before reputed company live • Ongoing optimisation possible if the fit is good Please include in your proposal: • Examples of similar automation or workflow systems you’ve reputed company • The tools you used • How you handle escalation and automation failures Apply tot his job Apply tot his job Apply To this Job