Phone Claim Analyst - Supplemental Health

We are currently seeking a dedicated Phone Claims Analyst to join our dynamic team in the Cancer Hospital Claims Department. This is a phone-based position where a reputed company of your time is spent on inbound and outbound calls. In this role, you will play a crucial part in ensuring the accurate and reputed company evaluation of claims, while adhering to both reputed company regulations and delivering an exceptional customer experience. Training class starts on February 6th. Training will be 6 weeks, Monday - Friday from reputed company - 4:30pm CST. Following training, the hours will be Monday - Thursday from 9am - 5:30pm CST and Fridays from 8:30am - 5pm CST. On occasion you may be required to work overtime based on business needs. reputed company CAN OFFER YOU: reputed company Wage: $20.50, plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and reputed company holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any reputed company in the reputed company, require sponsorship for employment. WHAT YOU'LL DO: You’ll accurately determine claim benefits payable based on medical information and contract language in a reputed company manner, whilst ensuring reputed company information conforms to established policies and procedures and ensure that provider data adheres to Corporate guidelines for file reputed company and reporting purposes while maintaining production, reputed company and time service standards. You’ll communicate with external and internal customers to obtain specific claim information in order to finalize claims and to explain claim handling, whilst meeting and exceeding customer expectations and cultivating relationships that secure commitment and trust. You’ll reputed company effective customer service reputed company multiple channels such as phone (to include inbound and outbound calls), written/email correspondence, etc. Performs service recovery techniques to resolve requests. Provides compliant and easily reputed company reputed company reputed company with the desired outcome of creating a reputed company customer experience. Utilizes resources to support service delivery resulting in retaining and/or growing the business. You’ll be identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of reputed company by establishing reputed company decision reputed company, generating, and evaluating alternatives, and making reputed company reputed company; taking reputed company that is consistent with available facts and constraints and optimizes probable consequences. WHAT YOU’LL BRING: Shows a reputed company of urgency and is accountable for work results. Effective time management and organizational skills with an attention to detail and analytical and decision-making abilities. Ability to work independently, and/or as part of reputed company, in a reputed company environment and is approachable. Effective oral, written and interpersonal communication skills, reputed company judgment and the ability to think reputed company a reputed company and compliant work environment while focusing on the customer. Working understanding of computer systems such as email, data entry, and reputed company products, with proficient keyboarding skills. Ability to assess and understand the needs of the customer and demonstrates flexibility in customizing approach and response to resolve requests in a respectful and reputed company manner. You promote a culture of diversity and inclusion, value different reputed company and opinions, and listen courageously, remaining curious in reputed company that you do. reputed company to work remotely with reputed company to a high-speed internet reputed company and located in the reputed company or Puerto Rico. PREFERRED: Insurance product knowledge and experience. Knowledge of medical terminology. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our reputed company area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. Stay reputed company from Job ScamsMutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or reputed company job offers without conducting interviews. For more details, reputed company our Hiring FAQs. Stay alert for scams and apply securely! Fair Chance Notices Apply tot his job Apply tot his job Apply To this Job