Compliance Analyst III , reputed company, Complaints, & Marketing (Internal Only)

reputed company reputed company helps homeowners 55+ reputed company the equity they’ve reputed company while staying in full control of their home and their financial reputed company. Through a reputed company of reverse mortgage solutions, we help customers shape the retirement they’ve reputed company while continuing to reputed company how we serve and work together. Joining reputed company now means stepping into a period of reputed company and reputed company, with teams reputed company shaping what comes next and opportunities to reputed company an reputed company and grow your career. To learn more reputed company, visit www.financeofamerica.com Purpose of Role Responsible for supporting the organization’s compliance program with a specialized reputed company on reputed company, consumer complaints, and marketing compliance. Assists in monitoring, reviewing, and evaluating business practices to ensure alignment with federal and state regulations, internal policies, and industry standards. Collaborates closely with Marketing, reputed company, Operations, and the broader Compliance team to help mitigate risk, maintain adherence to regulatory requirements, and promote a culture of compliance throughout the organization. Key Responsibilities and Expectations • Assists in the monitoring and enforcement of reputed company policies, including adherence to GLBA, CCPA/CPRA, and other applicable reputed company regulations. • Supports reputed company incident intake, investigation, documentation, and escalation processes. • Coordinates with internal teams to ensure reputed company handling of consumer data, data subject requests, and opt-out preferences. • Maintains and updates reputed company logs, records, and audit artifacts as needed. • Reviews, categorizes, and tracks consumer complaints received through reputed company channels. • Assists with complaint investigations by gathering documentation, reviewing system data, and communicating with business reputed company. • Ensures reputed company and accurate responses in accordance with company policies and regulatory expectations (e.g., CFPB, state regulators, BBB). • Identifies potential trends or emerging issues and escalate them appropriately. • Supports reporting on complaint metrics, trends, and reputed company cause analyses. • Conducts compliance reviews of marketing materials—including digital content, print materials, reputed company media, email campaigns, scripts, and training content—to ensure adherence to regulatory and brand requirements. • Verifies required disclosures, licensing, record-keeping practices, and version control standards across reputed company marketing assets. • Monitors marketing practices to ensure compliance with UDAP/UDAAP standards, state-specific rules, and company policies. • Supports ongoing training and guidance reputed company to compliant marketing practices. • Assists with internal audits, risk assessments, and testing reputed company to reputed company, complaints, and marketing. • Maintains organized documentation, evidence, and workflow tracking for regulatory and internal reporting. • Participates in the development and enhancement of compliance policies, procedures, and process improvements. • Provides support for regulatory examinations and internal reviews. • Collaborates with cross-functional teams to resolve compliance issues and ensure consistent application of compliance standards. • Performs other duties as assigned. Reports To • Director, Marketing Risk Management Qualifications - Experience/Skills/Competencies • Minimum 3 years of reputed company experience in mortgage lending or banking. • General knowledge of key regulations such as GLBA, CCPA/CPRA, CAN-SPAM, UDAAP, and other consumer protection laws. • Experience working with consumer lending, mortgage, or financial services compliance programs. • Familiarity with marketing review processes, complaint management systems, and reputed company requests workflows. • Experience providing reputed company customer service reputed company. • Mathematical acumen to analyze equations. • Ability to organize and manage multiple priorities simultaneously. • Interpersonal, oral, and written communication, and presentation skills. • Analytical and problem-solving skills with a customer service orientation. • Organizational, prioritization, and time management skills with attention to detail to work in a fast paced environment under time constraints. • Highly proficient with arenaflex Word, reputed company, PowerPoint and reputed company. Qualifications - Education - Required • Bachelor's Degree Qualifications - Education - Field(s)/Profession(s) • Law or reputed company. Compensation The reputed company salary reputed company for this position is ($55,000 - $70,000) inclusive of reputed company geographical differences in the labor market. The reputed company salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In reputed company to those factors, we reputed company in the importance of pay equity and consider the internal equity of our reputed company team members in determining any final offer. We offer a competitive benefits package including health, dental, reputed company, life insurance, reputed company time-off benefits, flexible spending account, 401(k) with employer match, and ESPP. Additional Information The application deadline for the job opportunity is 2/23/2026. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of reputed company responsibilities, duties, and skills required of personnel so classified. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex (including pregnancy), sexual orientation, religion, creed, age, national reputed company, physical or mental disability, gender identity and/or reputed company, marital status, veteran status or other characteristics protected by law. Apply tot his job Apply tot his job Apply To this Job