Experienced Customer Service Representative – Remote Work Opportunity with arenaflex

Welcome to arenaflex: A Leader in Supplemental Coverage

arenaflex is a renowned subsidiary of a respected company, traded on the New York Stock Exchange for over a century. With a strong track record of success, including over $112 million in new business last year, we are now seeking motivated individuals to join our team as Customer Service Representatives. As a key player in supplemental coverage for labor unions, credit unions, and associations, we pride ourselves on providing exceptional service to our clients. Our company has received an A+ Superior Rating from A.M.Best for financial strength, demonstrating our commitment to excellence and stability.

About the Role

We are looking for talented and driven individuals to fill the role of Customer Service Representative, working from the comfort of their own homes. As a Customer Service Representative at arenaflex, you will be responsible for providing top-notch service to our clients, responding to inbound and outbound calls, and utilizing the Zoom platform to educate and sell life and supplemental health insurance products. If you are a motivated and competitive individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Complete our industry-leading training program to equip yourself with the knowledge and skills necessary to succeed in this role
• Make outbound and receive inbound calls from clients and potential clients who request products and services, with the goal of setting appointments and driving sales
• Utilize the Zoom platform to educate clients and potential clients about our life and supplemental health insurance products, providing exceptional customer service and support
• Assist clients and potential clients in completing electronic applications, ensuring a seamless and efficient process
• Attend team training sessions twice a week to stay up-to-date on industry developments, best practices, and company updates

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with clients and colleagues
• A competitive spirit and a desire for excellence, with a strong motivation to succeed in a sales-driven environment
• Basic computer knowledge, including proficiency in Microsoft Office and other software applications
• A High School Diploma or equivalent, with a strong educational foundation

Preferred Qualifications

While not essential, the following preferred qualifications will be highly regarded:

• Previous experience in customer service, sales, or a related field, with a proven track record of success
• Strong technical skills, including experience with CRM software and other technology platforms
• A strong understanding of the insurance industry, including life and supplemental health insurance products

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Communication skills: The ability to effectively communicate with clients and colleagues, both written and verbal
• Technical skills: Proficiency in Microsoft Office and other software applications, with the ability to quickly learn new systems and technologies
• Time management skills: The ability to prioritize tasks, manage your time effectively, and meet deadlines in a fast-paced environment
• Adaptability: The ability to adapt to changing circumstances, including new products, services, and industry developments

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Customer Service Representative, you will have access to ongoing training and development opportunities, including:

• Industry-leading training programs to equip you with the knowledge and skills necessary to succeed in this role
• Regular coaching and feedback to help you improve your performance and achieve your goals
• Opportunities for advancement and career growth, including promotions to senior roles or specialized positions

Work Environment and Company Culture

At arenaflex, we pride ourselves on our fun, energetic, and positive work environment. As a remote worker, you will have the flexibility to work from anywhere in the world, with the ability to balance your work and personal life. Our company culture is built on the following values:

• Integrity: We operate with honesty, transparency, and ethics in all our interactions
• Respect: We treat our clients, colleagues, and partners with respect and dignity
• Excellence: We strive for excellence in everything we do, from our products and services to our customer service and support

Compensation, Perks, and Benefits

At arenaflex, we offer a competitive compensation package, including:

• Weekly pay and bonuses, with opportunities to earn additional income through sales performance
• A range of benefits, including health insurance, retirement savings, and other perks
• Opportunities for career growth and advancement, with a clear path for professional development

Conclusion

If you are a motivated and competitive individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team as a Customer Service Representative. With a strong track record of success, a commitment to excellence, and a fun and energetic work environment, arenaflex is the perfect place to build your career and achieve your goals. Apply now to take the first step towards a rewarding and challenging career with arenaflex.