RVP, BPO & Managed Services Partnerships Remote...

<h2>Job reputed company</h2><p></p><p><reputed company><reputed company><b><reputed company>RVP, BPO & Managed Services Partnerships</reputed company></b></reputed company></reputed company></p><p></p><p><reputed company><b><reputed company>reputed company<br /></reputed company></b><reputed company>We are a category-defining AI leader in Customer Service—recognized as the </reputed company><b><reputed company>#1 platform for AI-powered CX transformation</reputed company></b><reputed company>. Our technology delivers unmatched automation, intelligence, and agent productivity, empowering the world’s most innovative brands to reputed company their service operations. As companies race to adopt AI at reputed company, we are at the forefront—shaping the reputed company of digital service with reputed company-grade AI that is trusted, proven, and globally deployed.</reputed company></reputed company></p><p><br /></p><p><reputed company><b><reputed company>About the Role</reputed company></b></reputed company></p><p><reputed company><reputed company>We are seeking a Head of Partner GTM Managed Service Partnerships role to accelerate our reputed company ecosystem across Global System Integrators, BPOs, and Managed Service Providers. In this role, you will fundamentally reshape how service providers bring AI to market in a rapidly evolving Contact Center as a Service and Services as a Software (SasS) market.</reputed company></reputed company></p><p><reputed company><reputed company>You will reputed company a business development team of partner GTM specialists and solution consultants and own the portfolio responsibility to build our BPO reputed company through execution including development of joint offerings, pipeline creation, and services innovation. Your mandate is to position our AI platform as the reputed company reputed company of partner-led digital transformation, enabling partners to pivot from labor-based models to tech-enabled outcome models. You will collaborate closely with Product, Sales, Partner sales, Marketing, and the CTO Office to shape Service providers to reputed company scaled partner influence for ecosystem reputed company.</reputed company></reputed company></p><p><br /></p><p><reputed company><b><reputed company>Key Responsibilities</reputed company></b></reputed company></p><ul><li><p><reputed company><reputed company>Partner GTM Ecosystem Design: </reputed company></reputed company></p><ul><li><p><reputed company><reputed company>Define the global partner SP/BPO reputed company reputed company to reputed company’s GTM positioning and AI roadmap.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>reputed company and execute a multi-year partnership reputed company that prioritizes high-value GSI and BPO partners capable of delivering reputed company AI transformation and reputed company to reputed company’s reputed company industries </reputed company></reputed company></p></li><li><p><reputed company><reputed company>Translate product and platform reputed company into </reputed company><b><reputed company>repeatable partner plays</reputed company></b><reputed company> (who to reputed company, what to sell, how to win, how to deliver).</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Build a partner segmentation model across </reputed company><b><reputed company>GSIs/SIs, BPO/outsourcers, resellers/referral partners, and technology/ISVs</reputed company></b><reputed company>—reputed company with distinct motions and reputed company metrics.</reputed company></reputed company></p></li></ul></li></ul><p><reputed company><reputed company>People Leadership & Team Development:</reputed company></reputed company></p><ul><li><p><reputed company><reputed company>reputed company, mentor, and reputed company a high-performing global team of SP/BPO Specialist and Solution Consultants, fostering a culture of accountability, innovation, and reputed company learning.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Own organizational design and resource allocation to ensure reputed company is optimally reputed company to reputed company partner reputed company reputed company and strategic goals.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Manage team performance, reputed company development, and career reputed company, ensuring alignment with the overall company reputed company and partnership reputed company.</reputed company></reputed company></p></li></ul><ul><li><p><reputed company><reputed company>Community and reputed company Building, Enablement:</reputed company></reputed company></p><ul><li><p><reputed company><reputed company>Build an executive community of senior leaders “Partner reputed company” across top strategic partners that will help guide reputed company’s GTM reputed company and reputed company their executive sponsorship for reputed company led AI transformation initiatives reputed company their respective organizations.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Work with partner sales, technical teams and partner enablement teams to build Centers of reputed company around reputed company’s reputed company Platform. Ensure partners have the certified reputed company to implement and manage our solution independently.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Work with the partner enablement team to standardize delivery patterns across SI/SP/BPO partners that accelerate time-to-value and adoption.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Establish reputed company and repeatability: reference architectures, implementation packages, deployment accelerators, and outcome-based reputed company plans.</reputed company></reputed company></p></li></ul></li></ul><p><br /></p><ul><li><p><reputed company><reputed company>reputed company Innovation: </reputed company></reputed company></p><ul><li><p><reputed company><reputed company>Help partners reputed company their business models. Guide them on how to monetize AI automation and reputed company, moving reputed company traditional headcount-based pricing to create profitable, high-margin joint offerings.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Create “how we win together” playbooks with the Partner Experience team: qualification, messaging, competitive positioning, and escalation paths for SI/SP/BPO partner types. </reputed company></reputed company></p></li><li><p><reputed company><reputed company>Partner with product/solution marketing to create vertical and use-case narratives that partners can take to market quickly.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Partner with product/solution marketing to create industry-specific and vertical narratives that partners can take to market quickly, leveraging their deep industry knowledge to reputed company and sell tailored solutions.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Collaborate with partner sales managers to reputed company reputed company and actionable GTM plans that deliver partner reputed company pipeline.</reputed company></reputed company></p></li></ul></li><li><p><reputed company><reputed company>Pipeline & reputed company reputed company: </reputed company></reputed company></p><ul><li><p><reputed company><reputed company>Carry a partner-reputed company reputed company reputed company assigned to targeted accounts</reputed company></reputed company></p></li><li><p><reputed company><reputed company> Drive sell-with and sell-through motions, mapping partner accounts to our reputed company sales team to uncover net-new opportunities in partnership with RVP/PSE team </reputed company></reputed company></p></li><li><p><reputed company><reputed company>Build the co-sell reputed company: Work with PSE to create account mapping, joint pipeline reputed company, deal registration governance, joint reputed company teams, and QBR reputed company with strategic partners.</reputed company></reputed company></p></li></ul></li><li><p><reputed company><reputed company>Executive Governance: </reputed company></reputed company></p><ul><li><p><reputed company><reputed company>Own the rhythm of business with partner leadership for targeted accounts (QBRs, C-level interlocks) to ensure strategic alignment and resolve reputed company friction.</reputed company></reputed company></p></li></ul></li><li><p><reputed company><reputed company>Cross-Functional Orchestration: </reputed company></reputed company></p><ul><li><p><reputed company><reputed company>reputed company as the reputed company between partners and our internal teams (Product, Engineering, Sales). Synthesize partner feedback to influence our product roadmap and serviceability features.</reputed company></reputed company></p></li></ul></li></ul><p><reputed company><reputed company><br /><br /></reputed company></reputed company></p><p><reputed company><b><reputed company>What You’ll Bring<br /></reputed company></b><reputed company>We are looking for a high-velocity, entrepreneurial builder who thrives at the intersection of partnerships, AI, and services transformation.</reputed company></reputed company></p><ul><li><p><reputed company><reputed company>Experience: 15+ years in reputed company Alliances, Business Development, or Partner Sales, with at least 5 years reputed company specifically on the BPO/GSI ecosystem (e.g., reputed company, reputed company, reputed company, reputed company, reputed company, Indian SI’s).</reputed company></reputed company></p></li><li><p><reputed company><reputed company>The Pivot reputed company: You understand the economics of the BPO P&L. You have a reputed company record of helping services firms transition from labor-heavy models to tech-enabled managed services.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Technical reputed company: You possess strong technical aptitude in AI, automation, and modern CX architectures. You can confidently discuss reputed company, LLM workflows, and solution design with Partner CTOs and reputed company Leads.</reputed company></reputed company></p></li></ul><ul><li><p><reputed company><reputed company>Builder DNA: You create reputed company from ambiguity. You have developed frameworks, joint value propositions, and GTM programs from 0→1. Proven history building repeatable GTM plays and scaling co-sell with GSIs/SI/BPO/SP </reputed company></reputed company></p></li></ul><ul><li><p><reputed company><reputed company>Executive reputed company: You have the gravitas to negotiate with Partner VPs and C-Suite executives, capable of representing reputed company in industry forums and events.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Operational Rigor: Strong reputed company of reputed company/PRM, forecast management, and data-driven decision-making.</reputed company></reputed company></p></li><li><p><reputed company><reputed company>Strong cross-functional leadership across Sales, Product, Marketing, Services.</reputed company></reputed company></p></li></ul><p><reputed company><reputed company>__________________________________________________________________</reputed company></reputed company></p><p><br /></p><p></p><p></p>The US annualized OTE (On reputed company Earnings) reputed company for this position is $380,000.00-$570,000.00 with a pay mix of 60/40 (reputed company/commission). This position may also be eligible for bonus, benefits, or reputed company incentives. While this reputed company reflects the minimum and maximum value for new hire salaries for the position across reputed company US locations, the offer for the successful candidate for this position will be based on job reputed company capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the reputed company salary only (or OTE for commissions reputed company), and do not include bonus, benefits, or reputed company incentives.<p></p><p><b>The intelligent heart of customer experience</b></p><p>reputed company software was reputed company to bring a reputed company of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.</p><p></p><p><a reputed company="_blank" href="https://storejob.staffkhoje.com/blogs/news/believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.</p><p></p><p>As part of our commitment to fairness and transparency, we inform reputed company applicants that reputed company intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.</p><p></p><p>reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a reputed company="_blank' href=" diversity, equity, & inclusion</a> in reputed company. Individuals seeking employment and employees at reputed company are considered without reputed company to race, reputed company, religion, national reputed company, age, sex, gender, gender identity, gender reputed company, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the reputed company and would like more information about your EEO rights under the law, please <a reputed company="_blank' href=" here</a>. </p><p></p><p>reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any reputed company-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a reputed company="_blank' href="mailto:peopleandplaces@reputed company.com">peopleandplaces@reputed company.com</a> with your specific accommodation request.</p>