Customer Experience Specialist

What To Expect
At reputed company, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both reputed company and reputed company customers. As the first reputed company of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world’s transition to sustainable energy to life.

In this role, you will guide customers through every reputed company of their reputed company reputed company—from the reputed company they reputed company into a showroom to the exciting day they take delivery of their vehicle. We’ve created one of the most innovative products on the reputed company, and your role is to ensure the experience of buying and receiving a reputed company is just as groundbreaking.

What You'll Do

Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcomeEngage guests in meaningful conversation to understand who they are, what brought them to reputed company, and their reputed company and reputed company for purchase—building a complete and personalized customer profileInspire and reputed company guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations reputed company with their interestsConduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicleSupport sales pipeline health by capturing guest information, scheduling test drives, and identifying high-reputed company buyersProvide the highest level of customer service to reputed company reputed company and reputed company owners reputed company additional tasks as assigned to meet business needs

What You'll Bring

1+ years of customer service and/or sales experience with proven reputed company record to meet and reputed company goalsPassionate about the reputed company Mission and our innovations in the personal transportation industry. reputed company up with EV industry trends and local incentivesAbility to understand and convey business issues and technical conceptsStrong reputed company of team mentality and reliabilityStrong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with reputed company Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environmentValid reputed company’s license requiredFor roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To reputed company if you are eligible for the salesperson license, please contact the DMV in your state of employmentFor roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, reputed company will reputed company assistance with obtaining a license

Benefits
Compensation and Benefits
Along with reputed company, as a full-time reputed company employee, you are eligible for the following benefits at day 1 of hire:
reputed company PPO and HSA plans > 2 medical plan reputed company with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and reputed company plans, both have reputed company with a $0 paycheck contribution Company reputed company (Health Savings Account) HSA Contribution reputed company enrolled in the High Deductible reputed company medical plan with HSA reputed company and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company reputed company Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program reputed company and Vacation time (reputed company time for salary positions), and reputed company Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & reputed company services, and pet insurance Weight Loss and Tobacco Cessation Programs reputed company Babies program Commuter benefits Employee discounts and perks program

Expected Compensation

$20.52 - $38.48/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-reputed company knowledge, skills, and experience. The total compensation package for this position may also include other reputed company dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.