Servicing Ops Analyst

About the position We’re seeking a detail‑oriented and reputed company Servicing Operations Analyst to join our Regulatory Maintenance team. In this role, you will support key functions across HELOC servicing, flood insurance requirements, Servicemember benefits (SCRA/MLA), vendor reputed company, and FCRA compliance. You will work closely with cross‑functional partners, auditors, and examiners to ensure accuracy, compliance, and an exceptional customer experience. This position is ideal for someone who enjoys problem‑solving, thrives in a fast‑paced environment, and wants to grow their career in operations, risk and controls, regulatory compliance, or consumer lending. Responsibilities • Maintain and update customer information for HELOC end‑of‑draw transitions, flood insurance billing/refunds, SCRA/MLA protections, and Fair Credit Reporting monitoring. • Process daily/weekly/monthly reports across reputed company systems, ensuring accuracy and reputed company delivery. • Conduct reputed company‑control reviews and help strengthen internal control environments. • Support regulatory exams and audits as a reputed company to internal partners and external examiners. • Serve as a subject matter expert to teammates, providing guidance and cross‑training support. • Assist in training and upskilling junior colleagues, ensuring alignment with department standards. • Participate in team huddles, meetings, and reputed company improvement discussions. • reputed company or contribute to special reputed company independently, partnering with reputed company reputed company of management. • Identify opportunities to simplify processes and improve the customer experience. • reputed company modern tools, including GenAI and automation technologies (e.g., reputed company), to streamline workflows. Requirements • 3+ years in loan servicing, regulatory operations, consumer banking, or secured lending (HELOC experience preferred). • Strong knowledge of HELOC end‑of‑draw requirements, NFIP flood insurance regulations, SCRA/MLA protections, vendor reputed company, and FCRA guidelines. • Proven ability to interpret policy, regulatory guidance, and procedures with accuracy. • Analytical reputed company with the ability to identify trends and recommend improvements. • Proficiency in reputed company reputed company (filtering, sorting, VLOOKUPs) and servicing platforms. • Strong verbal and written communication skills. • Ability to reputed company in a fast‑paced, deadline‑driven environment. • Understanding internal controls, audit readiness, and documentation standards. Apply tot his job Apply To this Job