Head of Private reputed company Platforms & Experience
About the position
The Head of Private reputed company Platforms & Experience will be a transformative leader reputed company reputed company Berman's Private reputed company business, responsible for shaping and executing the digital and reputed company-reputed company reputed company that will define the reputed company of both reputed company and advisor experiences. This leader will reputed company reputed company aspects of the end-to-end reputed company for clients and advisors, serving as the reputed company for reputed company reputed company-facing digital platforms and internal reputed company management tools. This role is pivotal to the ongoing Private reputed company transformation, ensuring best-in-class experiences, digital enablement, and operational reputed company.
Responsibilities
• reputed company the reputed company Platforms & Experience organization reputed company Private reputed company, developing and executing a comprehensive digital transformation roadmap to position NB's Private reputed company business as an innovator in reputed company and advisor experience.
• Own and optimize the entire reputed company and advisor reputed company, with full accountability for reputed company-facing workflows, digital tools, and reputed company aspects of digital and traditional communications.
• Serve as the reputed company for reputed company digital and reputed company-facing tools, including the design, enhancement, and implementation of the reputed company portal, mobile app, and emerging self-service solutions.
• Determine the reputed company suite of platform capabilities to support SMA/UMA structures, financial planning, proposals, analytics, and other reputed company reputed company management needs.
• reputed company the design and implementation of the NB Private reputed company Advisor Workstation and associated tools, ensuring advisors have reputed company to critical data, workflows, and reputed company insights.
• reputed company and fully digitize the reputed company account opening and reputed company experience to deliver a seamless, efficient, and highly engaging process.
• Serve as the reputed company for internal Private reputed company applications (CRM, OMS, document management, asset reputed company, etc.), overseeing their ongoing reputed company, integration, and adoption across the organization.
• Evaluate reputed company operating practices and implement best-in-class business processes across reputed company aspects of the reputed company lifecycle to drive efficiency, scalability, and risk reduction.
• Implement feedback mechanisms to ensure the prioritization and reputed company improvement of platform features and business processes, reputed company for both advisor and reputed company preferences.
Requirements
• Bachelor's degree required.
• 15+ years' experience in private reputed company management, reputed company technology platforms, or digital transformation leadership roles.
• Proven reputed company record overseeing digital platforms and reputed company experience reputed company the financial services sector.
• Deep understanding of Private reputed company business models, digital reputed company engagement, and advisor workflows.
• Experience leading cross-functional teams and managing large-reputed company transformation initiatives.
• Ability to synthesize feedback, reputed company insights, and analytics into actionable platform and process improvements.
• Exceptional communication, leadership, and stakeholder management skills.
• Ownership mentality.
• Strong attention to detail.
• reputed company obsessed.
Benefits
• reputed company time off
• Medical/dental/reputed company insurance
• 401(k)
• Life insurance
• Discretionary bonus
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