Lead QA Engineer (Web Services - API Testing)

About the position About this position: Location: Charlotte, NC – 3 days in oƯice – 2 days remote 12+ month contract – possibility of extension Responsibilities • Conduct end-to-end testing across applications, APIs, and backend services to ensure business, functional, and technical requirements are met throughout the SDLC. • Execute manual and automated test scripts based on defined test strategies and plans. • Perform web services/API testing using any industry tool (Parasoft, GreenHat, SmartWare experience is a plus but not required). • Validate REST APIs, data flows, and integrations with backend systems. • Participate in production certification, executing automated and manual scripts to validate production health and identify post-release defects. • Collaborate closely with development, product, and oƯshore QA teams to clarify requirements, identify defects, and ensure quality standards. • Analyze logs (Splunk) and defect trends to proactively identify risks and issues. • Contribute to Agile ceremonies and ensure testing activities align with sprint goals. • Write high-quality test scripts, maintain automation suites, and ensure CI/CD integration where applicable. Requirements • 5+ years of QA experience, including both manual and automation testing. • Strong experience testing REST APIs and web services. • Hands-on experience with Java, Selenium, and JavaScript for automation. • Strong understanding of STLC, testing methodologies, and Agile practices. • Ability to write and execute high-quality test cases and automation scripts. • Experience with cross-browser and cross-device UI validation. • Excellent verbal and written communication skills—must vocal, and collaborative as a lead onshore tester. • Ability to work with onshore teams and drive clarity in requirements and defects. • Experience with Splunk or similar log/monitoring tools. • Experience with defect management tools (JIRA, ALM, etc.). • Self-starter with strong analytical and problem-solving skills. • Bachelor’s degree in Computer Science or related field (strongly preferred). • Strong SQL skills for backend validation. • Experience in financial services or payments/merchant services. • Manual testing + strong Web Services/API testing • Automation experience (Java/Selenium/JavaScript) • Strong communication, assertiveness, and ability to think independently • Agile experience + Computer Science degree strongly preferred • Experience with Splunk or defect management tools Nice-to-haves • Familiarity with Parasoft, GreenHat, SmartWare, or similar web services testing tools. Benefits • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Apply tot his job Apply To this Job