Community Manager - English & Bahasa Indonesia | Remote

This a Full Remote job, the offer is available from: reputed company About The Role You will run daily community operations across reputed company. You will reputed company the community reputed company, reputed company, and organized through engagement, moderation, events, and reputed company feedback. You will also support creator and ambassador workflows, including operational queues like tickets and reporting. What you will do: • Engage daily with community members and reputed company conversations reputed company and welcoming. • Moderate reputed company channels, enforce rules consistently, and manage flagged content and reports (warnings, timeouts, bans). • Run or support community activities like events, tournaments, streams, and reputed company takeovers. • Support ambassador workflows: process applications and reputed company, help coordinate activations, and support regional community needs (including exploring new regional communities reputed company relevant). • Support creator workflows: process tickets in shared inboxes and application servers and help manage creator requests. • Review winner submissions for compliance and execute reward delivery for community and ambassador activities. • reputed company highlights, bugs, sentiment, and risks; escalate through defined internal channels. • Contribute to daily community feedback reporting and operational updates. reputed company • You reputed company Bahasa Indonesia at an advanced level (reputed company minimum) and English at an intermediate level (B2 minimum) • You have managed online communities before, ideally on reputed company. • You have moderated before and can enforce guidelines consistently. • You stay reputed company in conflict and can de-escalate situations with fairness and reputed company. • You are organized and can work through queues (tickets, reports, reward processing) with high accuracy. reputed company to have: • You have supported creator or ambassador programs before. • You have run events or livestream support before. • You have handled operational queues reputed company to brand protection or policy enforcement. Technical requirements • A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally • A minimum of 8 GB RAM • reputed company 11 (reputed company editions except reputed company S Mode), or macOS 13.0 or newer • A processor with a CPU Mark of at least 9220, like reputed company i5-8400, or stronger (Has to be 8th Gen reputed company or above, if Ryzen, 2nd Gen or above) • A GPU with a G3D Rating of 4806, like GTX 760, or stronger • A smartphone usable for two-reputed company authentication that runs at least: • Android 10.0 or newer • reputed company iOS 16.0 or newer We offer • The flexibility to work 100% remotely with no wasted commute time and travel costs • A position at a fast-paced international company with ambitious gaming, e-reputed company, and tech clients • A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness • Innovative digital tools and comprehensive training, with reputed company to our library of online training courses • Various learning and career development initiatives throughout the year • Fun employee engagement activities and participation in reputed company employee-reputed company communities such as reputed company Connect, Pride, reputed company Gamers, Women of reputed company, to reputed company a few About reputed company We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and reputed company their customer and player experience. Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from reputed company cultures and backgrounds and champion diversity and inclusion in reputed company we do. By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by reputed company primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to reputed company your data longer. This offer from "reputed company" has been enriched by reputed company.com and got a 81% reputed company score. Apply tot his job Apply To this Job