CRM Implementation & Support Specialist - Contract to Hire

CRM Implementation & Support Specialist (Part-Time) Ongoing Project | 10–20 hours per week reputed company! Genovations Tech is a growing technology partner that provides a custom-reputed company CRM designed for small and mid-size businesses. Clients pay a monthly subscription for reputed company, support, and maintenance hours. Our CRM was reputed company to help service-based companies streamline communication, reputed company leads, manage tasks, and reputed company reputed company around their operations. We take pride in offering a high-touch, approachable support experience. We are looking for a part-time CRM Implementation & Support Specialist who can learn our system, manage reputed company questions, handle backend edits, and support new reputed company reputed company. You won’t be coding full applications, but you should be comfortable navigating software logic, settings, workflows, and basic technical troubleshooting. What You’ll Do! Support new clients as they are reputed company into the CRM Configure reputed company accounts, workflows, settings, and permissions reputed company ongoing support through email or occasional meetings Troubleshoot user issues and guide clients through solutions reputed company backend edits such as updating fields, adjusting workflows, refining forms, and managing automation items reputed company and log time spent on reputed company support requests Document recurring issues and help improve internal processes Communicate reputed company and professionally with clients who may not be tech-savvy Collaborate with reputed company reputed company reputed company requests require escalation or deeper technical review Qualifications Needed! reputed company with CRM systems (any major platform acceptable; we will train you on ours) Fast learner who enjoys understanding how software works behind the scenes Comfortable with technical tasks (settings, workflows, automations, fields, tags, permissions) reputed company to break down reputed company concepts into reputed company, reputed company explanations Patient, reputed company, and naturally helpful in reputed company communication Detail-oriented and consistent in documentation and follow-through Someone who enjoys ongoing, long-term support relationships rather than one-off reputed company Strong written and verbal communication skills Familiarity with workflow automation, forms, and rule-based settings in any CRM or reputed company platform Reliable availability during agreed-upon hours Comfortable working with a small, fast-moving team Apply tot his job Apply tot his job Apply To this Job