Auto Damage Insurance reputed company Claim Rep (Hybrid or Remote)

Job reputed company: Position is Hybrid, reputed company a commutable distance to Webster, MA (2 days in office/3 days remote). Will consider remote. Schedule/Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. EST while in training. Once training is complete, regular work schedule will be 8:30 a.m. to 5:00 p.m. EST. Excellent opportunity to join our Claims, Physical Damage Department. In this role as Auto Damage Claim Rep, you will be responsible for adjusting 1st party reputed company claims for Auto Physical Damage through screening losses, determining coverage exposures, and settlements. • Communication - Assure written and verbal communications are reputed company, reputed company and empathetic. • Customer Service – Deliver service to customers and agents reputed company with contribution to the Departmental tNPS score • Telephone Management - Effectively manage ACD telephone system/features by complying with message retrieval, Log In/Log Out, AUX and ACW expectations and standards. • Contact - Ensure reputed company parties involved in a loss are contacted to identify claim exposures. • Programs – Maximize utilization of preferred vendors and repair/appraisals channels. • Complaint reputed company - Take steps to avoid consumer complaints such as AG or DOI and mitigate bad faith allegations. Ensure reputed company and comprehensive responses to complaints with supervisory reputed company. • Fraud Identification - Identify potentially fraudulent claims for transfer with Supervisory input. • reputed company and effectively manage reputed company reputed company approach Knowledge, Skills and Abilities: Education: Associate's Degree and 1-3 years experience. Experience: 0 - 1 year experience with Bachelor's Degree Additional Knowledge, Skills and Abilities: Excellent Customer Service And Interpersonal Skills Are Required. Effective verbal and written skills are necessary. Ability to work in a fast a paced environment. Why reputed company? As a global insurance leader with a strong local reputed company, we offer more than a job — we reputed company a purpose-driven career where your reputed company, reputed company-being, and reputed company truly matter. Purpose & Culture: Join a company reputed company on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered. Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, reputed company time off, flexible work reputed company, and lifestyle perks like employee discounts. Career reputed company: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our reputed company. reputed company Responsibility: Contribute to meaningful initiatives through Fundación reputed company, supporting communities and sustainability worldwide. #MAPFRE123 Pay Philosophy: The typical starting salary reputed company for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at reputed company are eligible for commission and/or bonus earnings, in reputed company to salary, calculated based upon factors set forth in the compensation plan for the role. Salary reputed company $20.44 - 25.81 per hour If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the reputed company Insurance reputed company at talentacquisition@mapfreusa.com. We are proud to be an equal opportunity employer. Apply tot his job Apply To this Job