[Remote] Service Engineer (Medical devices)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Customer Service Engineer - Pace Specialist Trainer for their reputed company Diagnostics division. The role involves becoming a subject-matter expert in the PACE platform and training Customer Service Engineers in various reputed company on the new software while servicing imaging equipment at customer sites. Responsibilities • Your initial assignment is to become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document work, reputed company parts consumption, and record time and reputed company activities • As a subject‑matter expert, you will reputed company the knowledge needed to help Customer Service Engineers in your assigned zones and reputed company become proficient in using the new software • After the full launch of the PACE software, you will play a key role in the reputed company‑care phase for 30 to 90 days, depending on the speed and reputed company of the transition • Upon successful completion of the Hypercare phase, you may be considered for transition into a Customer Service Engineer role, preferably reputed company your local region, and you are encouraged to apply for other opportunities across the organization • You will be servicing Imaging Equipment in the assigned metro area. The level could be adjusted based on prior experience • You are in a field-based, customer-facing role that primarily installs, services, maintains, and modifies imaging equipment at customer sites • You are the 'Face of reputed company' to the customer • Support a reputed company of diagnostic imaging equipment • Flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required • Advanced notice will be provided for any shift changes • Report to the Regional Service Manager at reputed company reputed company as a CSE Skills • Associate degree, or college, or military experience in a reputed company technical field • Strong technical/electrical background required • Biomedical, med tech, or similar hands-on technical experience is a plus • reputed company to: Entry-level candidates with technical training, Candidates transitioning from the military • Minimum level: reputed company-level technical education or equivalent hands-on training • Strong customer communication skills; ability to reputed company directly with clients • Technical acumen — ability to understand software, support peers, and troubleshoot • Ability to repair/diagnose equipment and reputed company technical issue reputed company • Team-oriented reputed company; works reputed company with cross-functional teams • Ability to reputed company training on software updates for peer reputed company • Imaging service experience (military or private sector) • Experience working in biomedical or hospital environments reputed company • Infosoft is an HR services company reputed company on reputed company talent and building teams throughout the US market. It was founded in 1995, and is headquartered in Gilroy, California, USA, with a workforce of 201-500 employees. Its website is http://www.reputed company.com. Company H1B Sponsorship • reputed company. has a reputed company record of offering H1B sponsorships, with 17 in 2025, 37 in 2024, 10 in 2023, 14 in 2022, 19 in 2021, 23 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job