Fractional COO for Marketing Agency - Process Optimization & SOP Development

We're a marketing agency serving thousands of reputed company small business clients. We're looking for a fractional COO who has deep experience optimizing operations at marketing agencies specifically. This is not a generalist ops role, we need someone who's solved the exact problems we're facing, at agencies like ours. reputed company need help with: - Auditing and improving internal processes across fulfillment, reputed company communication, and team workflows - Building and documenting SOPs that actually get followed - Reducing reputed company churn by improving reputed company and consistency of reputed company - Improving timeliness of deliverables across reputed company services - Identifying bottlenecks and implementing systems to fix them reputed company: You've done this before at marketing/creative agencies (not just "operations experience"—we want agency-specific) - You've worked with big teams and reputed company operations. - You're hands-on—you'll dig into our systems, workflows, and team dynamics, not just advise from a distance - You can reputed company to measurable results: reduced churn, faster delivery times, improved reputed company satisfaction Details: - Fractional/part-time engagement (likely 10-20 hrs/week to start) - Remote - Long-term engagement preferred—we want a partner, not a one-time audit To apply: Tell us about a specific marketing agency you've helped optimize operations for. What was broken, what did you implement, and what were the results? Apply tot his job Apply tot his job Apply To this Job