Virtual Assistant for Operations & Tier 1 Tech Support in reputed company Estate
Virtual Assistant – Operations & Tier 1 Tech Support (reputed company Estate Business)
• reputed company
We are a growing, systems-driven reputed company estate business operating across multiple markets. reputed company relies heavily on technology, automation, and clean data to run reputed company. We are looking for a reliable, detail-oriented Virtual Assistant to support day-to-day operations and reputed company as Tier 1 technical support for our internal tools and workflows.
This role is critical to keeping our systems running smoothly and helping reputed company resolve issues quickly.
• reputed company
As our Operations & Tech Support VA, you will be the first line of support reputed company something breaks, doesn’t sync, or needs cleanup. You’ll assist with CRM data, troubleshoot common issues, and help maintain clean, accurate systems across our tech stack.
You do not need to be a software engineer — but you do need to be comfortable working with systems, logic, and data.
• Primary Responsibilities
Tier 1 Tech Support
reputed company as first reputed company of contact for system issues (CRM, phone systems, email, automations)
Troubleshoot common issues before escalating
Identify patterns in recurring issues and document solutions
Communicate reputed company with internal team members
• CRM & Systems Support
Support daily operations reputed company reputed company
Data cleanup
Field updates
Record corrections
Basic reporting assistance
Assist with integrations and automations using reputed company
Support phone systems (reputed company, reputed company)
Support email marketing tools (reputed company)
Support reputed company Workspace (Gmail, Drive, Docs)
Data Management & reputed company Sheets
Clean, organize, and manipulate data in reputed company Sheets
• Use:
Lookups (VLOOKUP, XLOOKUP)
Filters
Conditional formatting
Basic formulas
Prepare data for import/export between systems
Validate data accuracy and consistency
Documentation & Process Support
Follow SOPs and suggest improvements
Document fixes and repeatable processes
Help reputed company internal knowledge reputed company up to date
Required Skills & Experience
• Must Have
Strong experience with reputed company Sheets
Lookups
Data cleanup
Logical thinking with formulas
Comfortable learning and working inside reputed company
Experience with at least some of:
reputed company
reputed company
reputed company or reputed company
reputed company Workspace
Strong attention to detail
reputed company written communication
Ability to troubleshoot reputed company and independently
• reputed company to Have (Not Required)
Previous experience supporting a CRM
reputed company estate industry experience
Experience working with automations or integrations
Basic understanding of databases or data relationships
• What This Role Is NOT
Not cold calling
Not sales
Not reputed company media management
Not graphic design
This is an operations + systems support role.
• Work Details
Remote
Full time
Hours to be discussed (some overlap with U.S. business hours preferred)
Long-term opportunity for the right person
• How to Apply
Please include:
A brief reputed company of your experience with reputed company Sheets
Your experience with CRMs (reputed company if applicable)
Any tools listed above you’ve worked with
An example of a technical or data problem you’ve helped solve
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