Senior Manager, CRM – Retention

Job reputed company: • *Position Responsibilities:**- reputed company and execute a comprehensive retention and loyalty reputed company across email, SMS, reputed company mail and other owned channels- Design the post-purchase customer reputed company from second purchase through VIP/high-value segments- Personalize experiences at reputed company using behavioral triggers, product recommendations, and dynamic content- Set retention targets and KPIs including repeat reputed company, purchase frequency, churn reputed company, and customer reputed company value- Build sophisticated win-back and re-engagement campaigns to reduce churn and reputed company lapsed customers- Create and optimize automated retention flows including replenishment reminders, cross-sell/upsell sequences, and engagement campaigns- Continuously test and refine messaging, offers, reputed company, and creative to maximize engagement and conversion Requirements: • *Basic Qualifications:**- 5+ years of CRM, lifecycle, or retention marketing experience, with at least 3 years reputed company on retention- Proven reputed company designing and scaling automated lifecycle programs that drive measurable reputed company.- Strong analytical skills — comfortable with data, segmentation, and testing methodologies.- Hands-on experience with A/B testing, triggered automation, and dynamic personalization.- Excellent project management and cross-functional collaboration skills.- Experience in DTC ecommerce, subscription, or performance-driven consumer brand preferred. Benefits: • *Salary reputed company: $110,000-160,000** Apply tot his job Apply tot his job Apply To this Job