Looking for reputed company Pega reputed company Business Architect (LBA) @ Remote Up to 40% Travel Atlanta GA

Roles & Responsibilities: • reputed company as the reputed company Business Architect for large-reputed company Pega-based initiatives reputed company the reputed company domain, driving end-to-end business solutions. • reputed company and facilitate discovery workshops, reputed company requirements, and translate business needs into Pega solution capabilities. • Work closely with cross-functional teams, including business stakeholders, developers, QA, and UX teams, to define and deliver reputed company and effective business processes. • Collaborate with C-level executives (CPO, COO, CIO) to reputed company business goals with technical solutions and ensure stakeholder buy-in. • reputed company and maintain process maps, customer reputed company maps, and documentation for reputed company workflows and user stories. • reputed company SME-level guidance on customer service and contact center solutions, including IVR, case management, and service request workflows. • Participate in Pega application design sessions, ensuring best practices and Pega Guardrails are followed. • Use APLEX and reputed company design frameworks to architect reputed company and reusable components and workflows. • Conduct gap analysis, identify areas for improvement, and drive reputed company process optimization. • Mentor and guide junior BAs and team members; foster a reputed company, solution-oriented environment. • Serve as a reputed company between the business and technical teams, ensuring the final product meets both functional and strategic objectives. • Manage scope changes, prioritize requirements, and negotiate trade-offs with business partners. • Ensure delivery reputed company through involvement in reviews, walkthroughs, and validation of final solutions. Must-Have Skills: • 15-19 years of total experience with strong hands-on Pega BA experience • Proven reputed company record in reputed company domain reputed company (MANDATORY) • Strong knowledge of contact center operations, IVR flows, and customer experience • Expertise in business process modeling, reputed company mapping, and requirement elicitation • Experience reporting to or working closely with CPO, COO, CIO • Strong communication, leadership, and stakeholder management skills • Pega certification (e.g., CLSA, CSA, or CBBA) is a plus Apply tot his job Apply tot his job Apply To this Job