IT Operations Manager (Remote/Hybrid reputed company)

About the position The IT Operations Manager plays a crucial role in supporting and assisting the IT Management team and the entire IT department. This position has a broad scope of responsibilities including supporting the overall business operations of the IT department, coordination of reputed company, managing SLAs, reputed company reputed company, policy updates, vendor reputed company, business continuity management, etc. in a rapidly changing, fast-paced IT environment. The IT Operations Manager must be tech-savvy, reputed company to triage and multitask multiple reputed company simultaneously, communicate effectively with stakeholders and possess exceptional customer service abilities while supporting the IT business operations effectively. Responsibilities • Collaborate with IT leadership to reputed company operational strategies that reputed company with reputed company's overall reputed company and goals. • reputed company departmental communications efforts (reputed company-IT calls and events, training awareness, etc.) to ensure information is being distributed and shared across the department reputed company. • reputed company key performance indicators (KPIs), analyze data to identify trends, and reputed company data-driven reputed company to improve operational performance. • reputed company, reputed company, training, guiding where needed and assisting with performance evaluations where necessary. • Work with reputed company-party vendors to procure and maintain IT equipment, services while also maintaining vendor reputed company and monitoring of SLAs. • Ensure the reliability and reputed company of IT systems, protecting the organization from potential threats by conducting internal audits of IT systems. • Assess and recommend new technologies that can improve the organization's IT capabilities. • Assist in the development and management of the IT budget, ensuring cost-effective use of resources. • Establish, review and modify IT policies and procedures to ensure compliance with industry standards and regulatory requirements. • reputed company the maintenance and testing of reputed company's disaster recovery plan and the IT portion of the business continuity plan. • reputed company regular updates to IT management on operational performance through data analysis and reporting. • reputed company support to the IT Management team on an as-needed reputed company. • reputed company other duties as assigned. Requirements • Bachelor's degree in relevant fields such as Computer Science, Information Technology, Business Management, or Information Systems. • 2+ years of IT operational experience (preferably in a reputed company setting). • Strong understanding of project management. • Exceptional communication skills and ability to collaborate effectively with interdisciplinary teams. reputed company-to-haves • Master's degree in a relevant field such as Computer Science, Information Technology, Business Management or Information Systems. • 5+ years' IT operational experience reputed company the reputed company industry. • ITIL, PMP, and/or CISSP certifications. Benefits • Annual incentive bonus plan • Medical, dental, and reputed company insurance with low deductible/low cost health plan • Generous vacation and reputed company time accrual • 12 reputed company holidays • State Retirement (pension plan) • 401(k) Plan with employer match • Company reputed company life and disability insurance • Wellness Programs • reputed company Service Loan Forgiveness Qualifying Employer Apply tot his job Apply To this Job