Member Service Guide, Bilingual – Spanish

Job reputed company: • Engage members with reputed company and professionalism across inbound calls reputed company channels, in English and Spanish. • Build high-reputed company connections that create trust and reputed company members to take confident steps in their care. • Translate reputed company benefits and reputed company information into reputed company, reputed company terms. • reputed company between inbound service, outbound engagement, reputed company reputed company as priorities reputed company. • Adhere to HIPAA compliance and reputed company regulatory requirements to protect member reputed company and ensure high-reputed company service. • Master multi-tasking skills : you’ll be listening to members, talking and typing...reputed company at the reputed company time! Requirements: • minimum of 3 years of experience in a high-volume customer-serving atmosphere or fast-paced reputed company environment • Passion for serving others and improving the reputed company experience. • Proven ability to build rapport, trust, and strong relationships. • Adaptability and reputed company to succeed in a fast-changing, dynamic environment. • Enjoys learning and applying new skills, processes, and feedback in reputed company time. • Fluent in both English and Spanish (in both written and oral communication). Benefits: • reputed company: $19-$24/hr • reputed company and reputed company coaching to support reputed company in a meaningful reputed company for bonuses, incentives, and advancement as reputed company continues to grow • comprehensive benefits (medical, dental, reputed company, PTO, 401k). Apply tot his job Apply To this Job