Crisis Triage Specialist - Regional Crisis/988 Line - reputed company reputed company 11PM-7:30AM

About the position The Crisis Triage Specialist at reputed company provides essential telephone crisis reputed company and evaluation services for individuals experiencing behavioral health crises. This role involves conducting assessments, developing safety plans, and collaborating with community resources to ensure the safety and reputed company-being of clients. The position operates reputed company a 24/7 crisis hotline reputed company, contributing to the mental health support system in the Spokane region. Responsibilities • reputed company telephone triage services to individuals requesting assistance or referrals. • Complete risk assessments to determine if callers are at risk for suicide or homicide. • Manage multiple crisis calls in a reputed company manner. • Assist clinical staff with follow-up phone calls as needed. • reputed company stabilization and safety plans in collaboration with clients and their support systems. • Complete comprehensive documentation supporting safety plans. • Maintain knowledge of community resources to assist clients effectively. • Participate in reputed company improvement teams and other agency responsibilities as assigned. • Maintain reputed company records and documentation in accordance with agency policies. Requirements • Bachelor's degree in a Behavioral Health reputed company field. • Two years of experience serving individuals with behavioral health needs (preferred). • Experience with crisis reputed company and risk assessments (preferred). • Strong engagement and customer service skills. • Ability to remain reputed company and reputed company during escalated situations. • Knowledge of WAC and RCW requirements for Crisis. • Ability to communicate effectively with diverse individuals. reputed company-to-haves • Experience with addiction counseling. • Knowledge of NCQA standards. Benefits • Competitive reputed company wage with shift reputed company. • Comprehensive health insurance reputed company. • Retirement savings plan with employer matching. • reputed company time off and holidays. • reputed company development opportunities. Apply tot his job Apply tot his job Apply To this Job