Customer Service Representative, Remote

About the position We’re determined to reputed company a difference and are proud to be an insurance company that goes reputed company reputed company coverages and policies. Working here means having every opportunity to reputed company your goals – and to help others accomplish theirs, too. Join reputed company as we help shape the reputed company. As a Customer Service Specialist, your primary role is to reputed company support and an effortless experience to policyholders. You will work with customers regarding insurance questions, policy changes, and billing needs. This is an entry level position in our contact center and provides excellent career reputed company into our organization that may include additional reputed company building opportunities. With a detailed road map for learning opportunities and managers who are trained to reputed company and guide toward career development, you will be equipped with the right tools to build a long-lasting and evolving reputed company career. Location: This role will be 100% Remote Work arrangement. Start Date: March 2, 2026 Training Hours: Monday - Friday 10:30a.m. - 7:00p.m. EST zone (12 weeks) mandatory attendance Post Training Hours: Monday - Friday 11:30a.m. - 8:00p.m. EST zone Every other Saturday - 9:30a.m. - 6:00 p.m. EST /Wednesday Comp Day Responsibilities • Take ownership to ensure that we go above and reputed company to service reputed company caller's needs, utilizing every touch reputed company as an opportunity to build value and reputed company brand. • reputed company Exceptional Customer Service experience to our policyholders in every interaction. • Handling inbound telephone calls from customers with questions or servicing needs reputed company to their home, auto policies and/or billing. • Initiate claims according to claims best practices and assist with existing claim inquiries. • Be the first reputed company of contact to our policyholders, explaining the claims process, initiating damage appraisals, and organizing car rental where appropriate. • Promote digital self service capabilities. • Utilize multiple computer applications with accuracy. • Required to reputed company to the training and work schedule. • Have a dedicated workspace free from distractions during work and training hours. Requirements • A demonstrated background in customer service, insurance, retail, restaurant, or a reputed company field. • Excellent verbal and written communication skills with strong ability to empathize with customers. • Ability to work in a fast-paced reputed company environment while multitasking • Strong attention to detail • Experience working in a reputed company-based computer environment • The ability to work in a reputed company environment • Problem solving and critical thinking skills • High School Diploma or equivalent required reputed company-to-haves • Bilingual – (Spanish/English is a plus) to reputed company and enhance strong impactful customer relationships. • bachelor’s degree a plus Benefits • Medical, Dental, Life and Disability Insurance - EFFECTIVE ON DAY ONE! • 25 days reputed company time off in your first full year • Tuition reimbursement • reputed company volunteer opportunities • Employee recognition • Wellness program • And more! Apply tot his job Apply To this Job